SAP tools that make you think of SAP as a startup.
November 13, 2019
SAP tools that make you think of SAP as a startup.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Conversational AI
SAP CAI is being used on our main product diffusion channel. It is used by all our clients and inside our product management and sales department. For our clients, we use SAP CAI in order to assess their soft-skills and to help them to improve these skills. Our product management and sales department use SAP CAI in order to update the product, register new clients and manage the database.
- User interface. SAP CAI has the best approach to help non-technical people to understand and design chatbots efficiently
- Documentation and community. You always find responses to your questions
- French NLP efficiency
- Documentation update. Some of the very nice tutorials and docs seem outdated or not SAP-branded, which can be confusing
- Fallback channels. The intercom fallback channel has an important lack of speed, and the SAP fallback channel seems complicated to implement in a product development sprint
- Fast POC development
- Fast multi platform deployment
- Great collaborative cool for developers and product management teams
Google Dialogflow has the same global experience, but SAP CAI is better for non-developers.
There is a way better experience in SAP CAI than Ideta, and SAP was also cheaper and easier to deploy.
There is a way better experience in SAP CAI than Ideta, and SAP was also cheaper and easier to deploy.
Do you think SAP Conversational AI (discontinued) delivers good value for the price?
Yes
Are you happy with SAP Conversational AI (discontinued)'s feature set?
Yes
Did SAP Conversational AI (discontinued) live up to sales and marketing promises?
Yes
Did implementation of SAP Conversational AI (discontinued) go as expected?
Yes
Would you buy SAP Conversational AI (discontinued) again?
Yes