All The Things You Need, None of the Fluff You Don't.
March 03, 2021
All The Things You Need, None of the Fluff You Don't.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesmate
Salesmate is being used by the sales team track all activity including contacts, companies, leads, building a pipeline, and managing the sales cycle of perspective clients. Salesmate helped us solve the issue of being able to deliver our message to more people much faster. Previously, we used email templates that included our message that could only be sent out one person at a time which made reaching the masses near impossible. Now we can reach out to thousands of prospects in the time it took to reach out to only a few.
- Service is Awesome! The people handling the Chat are REAL individuals who are responsive and strive to provide you with every insight and nugget possible to help make the user experience simple and pleasant.
- I like the email sequence functionality where i can reach out to the masses quickly and be able to track their response rate, open rate and a few other stats that can tell us if our message is being received or ignored.
- The simplicity of the program makes it very easy to log activity. Although I do wish the activity feature would include a dropdown option for sending an email, the rest of the system is easy to navigate and nothing is more than just a few clicks away.
- If emails have failed to be sent out (because of server constraints) you can resend them to those people. However to do so, you have to click on each one individually to then select to re-enroll them in the email campaign. this is time consuming and I would recommend an option to "re-enroll ALL"
- when sending out bulk emails it would be nice to have the stat of those emails that came back as undeliverable. With people changing roles so quickly nowadays, this stat is critical to understand why open and response rates may be so low if this is the case.
- It has had a positive impact in helping us build our sales pipeline.
Salesmate gave us the tools we needed at this particular time for the best possible rates. It is not overly complicated, the service levels are great and it provides us with insight and features that we use most often. Others were too big, too complex, too expensive for our smaller group.
Do you think Salesmate delivers good value for the price?
Yes
Are you happy with Salesmate's feature set?
Yes
Did Salesmate live up to sales and marketing promises?
Yes
Did implementation of Salesmate go as expected?
Yes
Would you buy Salesmate again?
Yes