Great functionality, hard to use
October 13, 2022

Great functionality, hard to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use the product every day to handle our AR and reporting. We use it to categorize spending as well plan and manage budgets. It integrates very well with Bill.com which is a big time saver with data entry. It is also great to track YTD spending and compare with budgets.
  • Reporting.
  • Invoicing.
  • Cloud storage.
  • UI
  • Customer Service
  • Credit card tracking
  • Auto Reconciling
  • Productivity.
  • Accuracy.
  • Improved budgeting.
My company doesn't use these features to there fullest and I believe that if we had a better line of communication to sage that we could implement these and I believe that these would work flawlessly. We rely heavily on journal entries but could save a lot of time by implementing these systems.
Moving from QuickBooks was a large adjustment. I came on after the integration but we do use a partner which is helpful. The only problem is that it is incredibly expensive to use these partners if I need any assistance. It could cost thousands to implement something that I believe could be fairly easy.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

QuickBooks was much easier to use and had better support but Intacct is much more powerful and can handle much larger companies. Intacct does very well at managing different locations across different states which was a real problem for QuickBooks Online. Once I got over the challenges of navigating it, my experience has improved greatly.
It is a great software for your small to midsize organizations that are large enough for a dedicated finance department but two small to develop your own software. It communicates well with other software which cuts down on data entry.

Sage Intacct Feature Ratings

Accounts payable
7
Accounts receivable
Not Rated
Cash management
9
Bank reconciliation
4
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
3
Multi-currency support
10
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
6
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Reimbursement management
Not Rated
Dashboards
10
Standard reports
10
Custom reports
6
API for custom integration
Not Rated
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10