Revel Review 2024
May 01, 2024

Revel Review 2024

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Revel Systems

Revel is our point of sale system and is our prime tool for connecting with our customers.
  • Quick checkout for customers
  • Customer data information
  • Great reporting
  • More flexible use of discounts and coupons
  • More personal dedicated customer service which they went away from and went to general support even though we still pay for elevated customer service access.
  • Updates do not always function properly
  • It has been able to help move customers more quickly through checkout
  • We are able to advertise on the customer facing ipads and also provide the customers and interactive experience with same.
  • Use of ipads is efficient and also very easy to train new staff.

Do you think Revel Systems delivers good value for the price?

Yes

Are you happy with Revel Systems's feature set?

Yes

Did Revel Systems live up to sales and marketing promises?

Yes

Did implementation of Revel Systems go as expected?

Yes

Would you buy Revel Systems again?

Yes

Well suited for restaurant and retail in general. They do tend to cater more to restaurants so many upgrades focus there.