Overall Satisfaction with Propel
Our company needed to understand the impact of product changes on our customers, partners, and channels. Through Propel's project management, we can now monitor how changes to our products affect our customers. Moreover, Propel PLM lets us gather ideas from our customers, partners, and employees to capture specific customer requirements when bringing our products to the market.
- Offers full PLM capabilities on my mobile phone.
- Greater flexibility to manage other customer facing processes.
- Customer service is very fast.
- Lack of flexibility with exports and reports.
- Salesforce has limitations on the page layouts which is not a major issue.
- Propel's bill of materials management provides every product detail.
- Project management and execution.
- Change and configuration management.
- We have been able to track our customer's feedback through Propel and make adjustments, which has led to immense customer satisfaction hence increasing our revenue.
- Margin increase by 40% because we are able to produce quality products.
Do you think Propel delivers good value for the price?
Yes
Are you happy with Propel's feature set?
Yes
Did Propel live up to sales and marketing promises?
Yes
Did implementation of Propel go as expected?
Yes
Would you buy Propel again?
Yes