Overall Satisfaction with Playvox
Playvox is used by our company's Live Operations Department, the main duty is to track down all errors and problems that agents are having in our customer service.
- Gives you clear visibility of employee performance.
- Helps you analyze every detail of specific work.
- Easy to use.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes