Pega Platform - The BPM market leader
October 12, 2019
Pega Platform - The BPM market leader
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pega Platform
Pega Platform is used for one of our client applications, which is related to banking. This platform is mostly used for creating web-based applications in an organization where companies have a process flow. The case management feature in Pega is used for problems like raising service requests in call centres, monitoring and auto resolution of those cases in a defined SLA. This also supports automated processing that does not need manual intervention.
- Case management feature
- Browser-based applications. You don't need any software installation on the machine to access Pega
- Background processing of the process flows
- Well defined intuitive out of the box UI available which needs less customization
- Supports both front end and backend applications
- None
- Applications built on Pega benefited a large customer.
- Many legacy applications were moved on Pega and the users became acquainted in no time.
- Easy to use.
Easy to build applications with quality delivery.
Do you think Pega Platform delivers good value for the price?
Yes
Are you happy with Pega Platform's feature set?
Yes
Did Pega Platform live up to sales and marketing promises?
Yes
Did implementation of Pega Platform go as expected?
Yes
Would you buy Pega Platform again?
Yes