Overall Satisfaction with PanTerra Streams
Panterra has been a game-changer for our company. We made the switch from a more expensive and unreliable provider, and it was one of the best decisions we've ever made. Jonathan Polanco from Panterra Streams was exceptional in helping us transition to their service. He secured us a much more affordable plan and was incredibly patient with us during the process, which involved some complicated internal approvals. We're absolutely thrilled with the service we receive from Panterra. It's important to note that Panterra's VOIP system is highly advanced, with an impressive range of features that may initially seem overwhelming. However, once you get the hang of it, it provides unprecedented flexibility for your phone systems. Onboarding was a breeze, thanks to Brian Meuse and the rest of the onboarding team who expertly guided us through the process. Panterra's software is continually updated, and their support is lightning-fast - we're never left waiting. We're overjoyed that we switched to Panterra, and we highly recommend them to companies of any size. We have no doubt that they'll soon be the leaders of this industry. Thank you, Panterra, for everything!
- Support
- Robust Features
- Timely Setup
- Call Reporting
- Adding 'group voicemails' to the UI
- Great return on investment
- Decreased recurring expenses
- More functionality
- Improved reporting
- Pretty reliable
It's absolutely improved our productivity. Their reporting made the biggest difference - Now we're able to see who's answering their phones or not, and which option our customers are selecting and what's happening after they are routed by our auto-attendant. Our customers are pleased as well with the improvements in our efficiency!
Do you think PanTerra Networks delivers good value for the price?
Yes
Are you happy with PanTerra Networks's feature set?
Yes
Did PanTerra Networks live up to sales and marketing promises?
Yes
Did implementation of PanTerra Networks go as expected?
Yes
Would you buy PanTerra Networks again?
Yes
Panterra absolutely destroys the competition in price, support, features, and quality. I am so happy with this service - This should have been done a long time ago. It was like pulling teeth trying to get someone on the phone with our previous provider. We've had our employees report FOUR hour wait times trying to get someone on the phone to get an issue resolved.