Promapp 2023 - Tool for Process mapping
Updated August 04, 2023
Promapp 2023 - Tool for Process mapping
Score 8 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Nintex Process Platform
Nintex process platform is used for mapping and storing cross processes to be share across different departments. It is easy to use. However mapping complex processes we still need to use Visio.
- Map simple process
- Link procedures to processes
- Link processes and activity within processes to different roles
- Mapping higher business processes is not possible with Nintex process platform formally promapp
- efficinency
- time saving
- transparency
Promapp is not integrated with any other application at AUT.
Integration is not utilised yet!
Do you think Nintex Process Platform delivers good value for the price?
Yes
Are you happy with Nintex Process Platform's feature set?
Yes
Did Nintex Process Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Nintex Process Platform go as expected?
Yes
Would you buy Nintex Process Platform again?
Yes
Nintex Process Platform Feature Ratings
Using Nintex Process Platform
50 - People & Culture
Business school
Estates department
Scholarship office
ICT services
Business school
Estates department
Scholarship office
ICT services
App Suport team with Business Analyst
- Define cross functional process..
- Map process for defining roles and responsibilities
- Easy access of processes with organisation
- Define various levels of process
- Business units are setup clearing on this tool
- Train more business units
- have more process over lapping multuple business units
- Mapping higher level processes
Evaluating Nintex Process Platform and Competitors
Yes - Nintex process platform has replaced Microsoft visio for mapping every day process and procedures.
- Cloud Solutions
- Scalability
- Ease of Use
Ease of use of this product.
Nintex Process Platform Implementation
- Implemented in-house
Change management was minimal
- unaware of any implementation uses, but single signon was issue few times i used in early days.
Nintex Process Platform Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Premimum support is not required yet for Nintex package we have purchased.
We had swap over of Promaster at one point. So we requested for manual to help the new promaster , support team promptly provided all useful links with in a day.
Using Nintex Process Platform
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- roles and responsibilities
- creating business units that make sense to majority of staff
- ability to share process with link even when processes are unpublised
- mapping higher level process with mutiple department involved with too many decision points
Yes, but I don't use it