Overall Satisfaction with Microsoft Dynamics NAV
Microsoft Dynamics NAV (NAV) is being used primarily by customer service and finance. Customer service inputs all sales orders, processes them, and then invoices the orders. Finance uses NAV to house all data regarding customers, costs and vendors.
- Its EDI function allows for an easy way to process orders. When there are several hundreds of orders, this is extremely efficient.
- NAV can pull historical data.
- NAV can be great when needed to know how certain customers handle their credit terms.
- With multiple users, it gets slow, especially if working offline from a VPN.
- One has to be very careful in making sure they do not hit a wrong button by mistake. Not enough safeguards.
- NAV should be able to limit access to certain licensees so that information can not be improperly used.
- It has provided a main warehouse for all key data regarding clients and financial data.