Overall Satisfaction with Microsoft Dynamics AX
Microsoft Dynamics is used across the whole organisation. It assists in the recruitment and selection process of new employees. It also helps streamline payroll processes by feeding off information from the HR module in the system. Stock management is also streamlined as purchases and issues of items from store are easily managed through the purchase ledger module. Finally, the use of the "Port call module" addresses the issues relating to vessels calling to the Port to ensure that the proper information relating to the vessel is capture which will eventually translate into proper charges.
- Managing employees from Hiring to retiring. Through the HR module, a recruitment project could be initiated and followed through to receiving applications, conducting interviews, hiring and retiring.
- Stock Management. Items can be managed to ensure that re-order levels are always updated. When re-order level is low, the Microsoft Dynamics Ax allows for a purchase request to be initiated on those items, goes through a workflow of approvals, a request for quote is sent to vendors and then a purchase order sent to chosen vendor.
- Management of payroll system. Employees are created through the HR Module and set up for payroll. Any additional earnings or deduction are applied on the same employee's details to complete the pay structure and this is made possible through the inter module relations in Microsoft Dynamics.
- Sales Ledger. Currently, the idea behind the sales ledger module is that the company prepares a sales order for another company. I would prefer the developers consider the scenario where a sales order is prepared for the same company but for another branch or unit.
- Postings of issues items are currently possible but none of the modules caters to "departmental material or item request". Further tweaks have been done on our Project Module to cater for this but it's not entirely perfect. This will enable aid in cost allocation per departmental request of materials or items.
- Challenges with the bank module - does not allow for easily reconciliation as the statement from the banks can not be uploaded except for specific format.
- Timely payment of employee salary and other earnings.
- Reduction in budgeting constraints due to proper stock management using Microsoft Dynamics.
- Improved vendor satisfaction due to timely payment of services rendered.