Overall Satisfaction with Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
It's used by the whole sales team as the main CRM. It helps keep track of all the information related to customers and sales opportunities.
- User friendly.
- Customer support is outstanding.
- Can integrate with other softwares.
- Marketing features.
- Mass mailing.
- Use of templates.
- Task management has improved.
- Custom reports allow us to get relevant data.
- More efficiency from the account executives.
Out of all the software and CRMs evaluated, Microsoft Dynamics 365 was the best suited for the company and team's needs.
Do you think Microsoft Dynamics 365 delivers good value for the price?
Yes
Are you happy with Microsoft Dynamics 365's feature set?
Yes
Did Microsoft Dynamics 365 live up to sales and marketing promises?
Yes
Did implementation of Microsoft Dynamics 365 go as expected?
Yes
Would you buy Microsoft Dynamics 365 again?
Yes