easy to train and create custom documentation
February 18, 2020
easy to train and create custom documentation
Score 8 out of 10
Vetted Review
Verified User
Software Version
On-Premise
Overall Satisfaction with Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
This was part of a custom CRM application for a vanity cosmetic surgical organization. We were brought in to work with on site developers to create custom training and deploy the product nationally. We fielded questions from users, worked with developers to tweak the system, and promote the benefits to the population to garner buy in for the process change. This was an extreme overhaul of process.
- Easily customizable
- Scalable
- Not a complete con - but it did have a different look than what they used before
- All sites were using the same system
- Documentation was streamlined and consistent
As a trainer - I train on whatever the client opts to use. I trained on Microsoft Dynamics 365 because it was what the client used.