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Microsoft 365 Defender has come a long ways, becoming a top shelf product
Updated June 05, 2024

Microsoft 365 Defender has come a long ways, becoming a top shelf product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Defender XDR

we use this as the front line of defense and then use Huntress as the add on to get the optimal settings and config and reporting to give better insight into what is going on and how to remediate the issues. Microsoft 365 Defender has come a long way and certainly at this point a great firstline
  • built in, ready to go
  • easy for complicancy
  • one stop shop
  • reporting
  • config
  • positive, has become a strong product over time
  • built in to windows so there is no need to remove or stop it
  • one less thing to install / remove
Out of the gates, was not the best and took a while to get it where it's is now but continues to make huge strides and is a good challenger for top shelf for endpoint management.
easier to roll out and manage, built in to windows OS so one less thing to install or roll out. no need for tokens or special installers
not directly, we use huntress as the reporting and config portion as the maturity of the product as it is now is does not meet our needs. i am sure they will develop this to include more features for management of this.
not at the momment, as it's not mature enough to use as a stand alone. we have coupled it with huntress.
yes another SIEM, was dead simple to config and all data is pushed up and we get it all monitored and alerts sent to use.
beats cylance protect, crowstrike is solid but at a costly product
cannot use kapersky due to embargo
norton not good enough now

Do you think Microsoft Defender XDR delivers good value for the price?

Yes

Are you happy with Microsoft Defender XDR's feature set?

Yes

Did Microsoft Defender XDR live up to sales and marketing promises?

Yes

Did implementation of Microsoft Defender XDR go as expected?

Yes

Would you buy Microsoft Defender XDR again?

Yes

stand alone it does a pretty good job, out of the gates they were slow to get things right but over time they got it better and getting better as time goes by. In my opinion, the areas that fall short is the reporting and remediations that are needed. once they get better at this, we can look at this as a stand alone product to end point management

Using Microsoft Defender XDR

450 - all walks, from front line staff to executives. we deploy this to every endpoint by default. no one escapes from having this installed on the corporate device by policy and reinstalls if removed. Fill as many gaps as possible so that we try to have complete and wide as possible coverage for threat protection.
6 - we have 6 FTE for internal, but 2 are dedicated to security. we have over lapping roles so that we have extended coverage so that we all are on top of this important asset.
  • built in to windows so, so it should be ideal for the product
  • no excuse not to have it
  • not perfect but we add a 3rd party to beef things up
  • able to offset some of the costs to the 3rd party tool
  • not sure
had a rough start but matured and a decent product. will keep seeing how it grows and fits into our ecosystem of protection

Evaluating Microsoft Defender XDR and Competitors

Yes - cyclance protect
  • Scalability
  • Integration with Other Systems
  • Ease of Use
built in so scalability is a no brainer
work closer with MSFT partner to get more insight into some roll out ideas

Microsoft Defender XDR Implementation

seemless and almost transparent. can be deployed by script if needed so every endpoint on our system get's it. if you have intune it gets dumped on the the endpoint by policy so nothing escapes it.
  • Implemented in-house
Change management was a small part of the implementation and was well-handled - get it rolled out in our dev environement, tested on a few users then once UAT accepted and no issues or noted the issues rolled out on mass
  • people leaving their devices on

Microsoft Defender XDR Support

easy to contact, and provides call back within the hour to help look at the issue. not immediate but need to make time to pick up the call and work on their time line
ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Support understands my problem
None
comes with our subscription so there is no added costs
generally average or just above average support, there was once a licensing support issue that they went above and beyond to help resolve the reporting error in the portal caused a huge error and the support went above and beyond to quickly get it sorted out

Using Microsoft Defender XDR

integrated with windows OS, so pre installed and no mucking around afterwards
ProsCons
Like to use
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Requires technical support
  • no need to install, all machines that are rolled out have it
  • no need to find installers or tweak settings
  • poor reporting
  • poor remediations