Overall Satisfaction with Magento
Magento is being used by the entire company. From customer service, to purchasing, to marketing. Ever since we used it, seems like we always had issues. Went through three different development companies and all still had issues. We are constantly spending between 4k and 10k per month just to maintain it. And issues still happen. It might be great for a huge organization with a Magento team in house and huge budgets, but not good for small to medium size businesses.
- Customization
- Theme/Designs
- Support/Community
- Conferences
- Too many bugs
- Every time a patch comes out, many mods break
- Reporting is not very good
- When you have it up and working it is great. We have great positioning in the search engines and have increased sales year after year.
- We have spent a ton on just maintaining the website and fixing constant bugs and security updates. Too much of our money is going to development rather than marketing and our associates.