Overall Satisfaction with Invoca
We're in the online advertising industry, and my entire company uses Invoca with about 40 users. I'm in the finance department, and we use Invoca for billing purposes and for tracking calls performance. Invoca is user-friendly and quicky to understand for new users. The report layouts are easy to read, and you can easily manipulate the data if your good with excel. We can easily track call performance based on the call campaign and where the call was generated.
- From an accounting perspective, Invoca makes it easy for us to determine where our call revenue is coming from and what call type generated the paid call.
- Their dashboard is very user-friendly. I like how you can see everything from the top level and see total call volume, commission paid, and conversion rate. But you can easily drill down into each campaign level too.
- Lastly, you can easily create call campaigns and create individual phone numbers. I especially like how we're able to create a ring pool that allows us to track exactly where the call is coming from, and it's not difficult to setup.
- You can upload sale data into Invoca. If you do, it won't update to the original call record.
- Increase in Conversion
- Easy to Monitor campaigns performance
Do you think Invoca delivers good value for the price?
Yes
Are you happy with Invoca's feature set?
Yes
Did Invoca live up to sales and marketing promises?
Yes
Did implementation of Invoca go as expected?
Yes
Would you buy Invoca again?
Yes