Intercom is complete and intuitive
April 30, 2024
Intercom is complete and intuitive
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
I use Intercom for client communications, sending emails, pop ups or low-touch learning journeys with tours and checklists.
- Low-touch communications
- Recurring communications (emails)
- User-friendly communications interface and editing
- Email editing - more email customization features
- Reduced operational time in building communications
- Increased user retention and engagement through communications
Intercom is integrated with the saas platform where I work and is very important for segmentation and monitoring.
It has more tools, is more complete and has a more visual interface.
Do you think Intercom delivers good value for the price?
Not sure
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes