Overall Satisfaction with HubSpot CRM
I use HubSpot to prospect leads and track my opportunities from the first touch point to close. I am also using HubSpot reporting to better understand our contacts & accounts.
- Sequences for outreach.
- Reporting on a contact or account level.
- Great for customer service and tracking ticketing.
- Search bar tends to not work sometimes but has been better of late.
- task management can be a bit of a pain to navigate and be quicker with.
- Sharing templated reports.
- With my task management, it has helped me ensure I'm following up with prospects at the correct times.
- Opportunity management has allowed me to stay on top of my open apps to ensure they're moving through the pipeline effectively.
- Ticket management has allowed us to stay on top of every customer issue.
HubSpot has done a great job for us when it comes to marketing contacts that are not working with us yet, as well as customers. We have many automations set up when it comes to email marketing that allow us to drive new meetings and ensure that all of our customers are up to date about new features that we are releasing.
We have been evaluating a ton of tools, and we came to HubSpot because of the ease of use that you offer, as well as the ability to work with a startup company. The pricing was a no-brainer for us.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
No
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes