Time Saved, Happy Customer
Updated August 24, 2023
Time Saved, Happy Customer
Score 10 out of 10
Vetted Review
Verified User
Software Version
Hootsuite Pro
Overall Satisfaction with Hootsuite
We use Hootsuite to plan all our social marketing materials across multiple platforms and accounts. It’s simplified the planning process and we no longer worry about posting at specific times or logging into multiple accounts to schedule posts. Hootsuite is both cost effective and efficient, from drafts and planning through to the final posting.
- Scheduling multiple posts
- Image management
- Drafts and calendar planning
- Overview of upcoming posts
- Planning Instagram layout
- Creating Facebook albums
- Facebook events
- Saved time
- Less effort to post across platforms
- Enables planning in advance.
I am often on the move and being able to sit and schedule posts across multiple platforms in one go is very useful. Travelling and having to post from your phone can be tough especially when proof reading and managing autocorrect issues.
- Later
Later was a little trickier to get started with but I enjoyed that the images are saved to a library. It seems more image / Instagram focused.
Do you think Hootsuite delivers good value for the price?
Yes
Are you happy with Hootsuite's feature set?
Yes
Did Hootsuite live up to sales and marketing promises?
Yes
Did implementation of Hootsuite go as expected?
Yes
Would you buy Hootsuite again?
Yes
Hootsuite Feature Ratings
Hootsuite ROI and Support
Scheduling across multiple platforms, being able to post to LinkedIn, Facebook, Instagram and in the past Twitter is fantastic.
Most of my customer service is done via email. We have at times used Hootsuite. I would like to be notified of high importance messages via in browser notifications.
- Online Training
- No Training
Using Hootsuite
1 - Marketing manager and account managers
1 - Customer service interactions via messenger and comments.
- Scheduling
- Content planning
- Image management
- The copy suggestions with Grammerly have been useful
- Instgram layout planning
- Simplified customer service
Evaluating Hootsuite and Competitors
- Integration with Other Systems
- Ease of Use
Simple to use and connected to all the social platforms we are using. The use of LinkedIn and Meta is important to our businesses.
I wouldn't. Some other products are more creator focussed and this is a nice add on but not essential.
Hootsuite Implementation
- Implemented in-house
Change management was minimal
- Did not have any issues
Hootsuite Training
Yes, very easy.
Configuring Hootsuite
Meta Business Suite and LinkedIn business profiles make this simple.
No - there is no facility to customize the interface
None at all
Hootsuite Support
Pros | Cons |
---|---|
None | None |
I did not, I have not needed Hootsuite support at any point.
I have not needed support
Using Hootsuite
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Feel confident using Familiar | None |
- Post scheduling
- Post previewing
- Platform Integrations
- Messaging
- Feed previewing
Yes, but I don't use it
Hootsuite Reliability
Integrating Hootsuite
- LinkedIn
- Meta
- Twitter
Some of it is fantastic but some of the commenting and messaging features are old seeming
- File import/export
Relationship with Hootsuite
Nothing specific, I signed up to the standard packed listed online