Overall Satisfaction with Grow.com
We use Grow across our entire organization. Initially, we used it mainly in Sales Ops, but have since extended its use across CS and Marketing as well. As a growing startup company, we need customizable reporting that gives us quick and accurate insights so we can pivot our approach to product development and how we sell the product.
- Grow is very customizable, allowing us the build the BI graphics that really move our business
- Grow has compelling visuals that help to digest information quickly
- Grow has a great support team that has always been there when we need them
- The navigation between different dashboards is not very clean and impairs the effectiveness of live presentations
- The graphs and visuals are good, especially for small businesses, but it doesn't take it to the next level for us and really wow stakeholders
- There is no preview option to understand how the dashboards will present on different devices making it difficult to anticipate sizing for presentations
Tableau and Klipfolio are both great options and we considered others but ultimately Grow had the best combination of pricing, report customization, and support that we were looking for. At one point, when we were only using Grow with our Sales Team, we thought about moving away to another BI tool, but when we really looked at Grow we realized it was a great fit for multiple departments within our business while other tools seemed more suited for just one area or another.