GainsightPX - Product team review
April 18, 2022
GainsightPX - Product team review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight PX
We are using GainsightPX as our main platform to collect product analytics as well as run in-app engagements to our users. As such - we are able to map features in our product and measure their adoption (or lack thereof) and close the loop by launching in-app engagements to help educate users better about these new features. We use the following integrations with PX - Segment, SalesForce, FullStory and Zendesk and it is a core component of our productOps stack.
- Product analytics
- in-app engagements
- Integration to Salesforce
- in app engagement editing / flexibility
- ease of use
- Better product development planning
- Better understanding of user behaviour.
Do you think Gainsight PX delivers good value for the price?
Yes
Are you happy with Gainsight PX's feature set?
Yes
Did Gainsight PX live up to sales and marketing promises?
Yes
Did implementation of Gainsight PX go as expected?
Yes
Would you buy Gainsight PX again?
Yes