Celonis offers limitless opportunities to develop new Use cases and improve our processes
March 18, 2024
Celonis offers limitless opportunities to develop new Use cases and improve our processes
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
We are using Celonis for Accounts Payable, P2P, as well as for Supply Chain processes like measuring externally procured Finished Goods Lead Times and calculating accurate Safety Stock levels. I have been mainly involved in the Supply Chain use cases. Our main objective was in a first step to analyze patterns in our lead times and demand forecast. Then in a 2nd step we wanted to actively improve Master Data in our SAP ERP systems, that would help the Supply Planning teams to plan new purchase requisitions more accurately.
- Good support with building business cases
- Close relationship and a very engaged Celonis Account manager
- Wide array of predeveloped Use cases, that can be deployed and customized to our specific processes and systems
- Support in defining new business cases and opportunity to talk to Product Managers
- Some Celonis use cases replicate functionality that would be better covered by more dedicated tools/platforms, e.g. Inventory Monitoring
- It's not as easy to build self-service dashboards/reports as with Power BI
- Celonis is more pricey compared to classic BI tools
- More accurate and realisitic lead times for procuring Direct Materials
- More accurate Safety Stock levels, allowing to reduce Lost Net Sales and reduce Inventory
- Better understanding of the variations of our processes
Celonis are offering comprehensive resources for free on their Elearning websites and it's possible to complete modules and receive badges confirming completion. They also now offer certifications but I personally didn't complete one yet. Apart from that it's also possible to get access via the Celonis Account executive to some demo environments to play around in new use cases with dummy data.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
Yes
Did implementation of Celonis go as expected?
No
Would you buy Celonis again?
Yes