Overall Satisfaction with Catchpoint
We use Catchpoint mainly to monitor our machine's availability and stability across different regions around the world. We do multiple types of tests like HTTP and API tests. The major problem we had and Catchpoint was able to fix is China availability. It is a very big advantage that the machines of Catchpoint covers China regions. Another main advantage is the high availability and response time of the machines. Not to mention their great support.
- Alerting
- Monitoring
- Availability in China
- Greate Support 24/7
- The UI is a litte bit slow
- Organize the tabs and access navigation bars sections
- I find the colors of the portal uncomfrotbable, supporting dark mode will be awesome
- Positve: high availability
- Positive: Performance metrics collection
- Negative: Catchpoint is kinda expensive
Moving to Catchpoint was very easy and fast. With the ease of use, good documentation and email updates, support team assistance, and UI hints on each service we were using. Everything was easy and like a charm. Compared to other product providers, they are way better than others in the field.
Mainly was the extremely high availability across the whole world. Especially China.
Do you think Catchpoint delivers good value for the price?
Yes
Are you happy with Catchpoint's feature set?
Yes
Did Catchpoint live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Catchpoint go as expected?
Yes
Would you buy Catchpoint again?
Yes