Awesome Product
May 20, 2024

Awesome Product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Events

Overall Satisfaction with Blackbaud Raiser's Edge NXT

We use Blackbaud Raiser's Edge NXT to keep track of alum and their donations to our school. I am an admin so I have full access to the database. The database we were using was very out of date. It has proven very helpful to keep information up to date about our alumni.
  • There are tons of classes and the instructors are extremely helpful.
  • NXT is very user friendly.
  • The community is always available to answer questions and give advice when run into a problem.
  • Customer service reps have been very helpful.
  • I wish connecting relationships was a bit easier.
  • I wish there were more elearning classes with an instructor attached to ask any questions that may come up.
  • Sometimes getting on to the database can be difficult because of the outside connection.
  • Constituent Codes
  • Gift tracking
  • Relationships
  • It has made it easier to develop mailing lists
  • It has helped increase giving from lapsed donors
The reporting in fundraising has made easy to see at a glance.
Instructors are excellent and classes are plentiful.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Yes

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

For our purposes of keeping track of Alumni, their gifts and the events they attend I find that Blackbaud Raiser's Edge NXT is very helpful. I love that we can attach relationships between students, parents, siblings and employment. This is super helpful when tracking gifts from personal businesses.

Blackbaud Raiser's Edge NXT Feature Ratings

Constituent database
10
Constituent interaction tracking
Not Rated
Constituent relationship management
10
Donor and member portals
Not Rated
Automated workflows
Not Rated
Constituent engagement and marketing
10
Social listening
Not Rated
Reporting and data visualization
10
Predictive analytics
10
Wealth screening
10
Online donation options
Not Rated
Event registration and ticketing
10
Text and phone donations
Not Rated
Volunteer shift management
Not Rated
Mobile event check-in
Not Rated
Role-based user permissions
10
Mobile access
Not Rated
Integrations
10