Overall Satisfaction with Blackbaud Online Express
Two Ten Footwear is using Online Express for donation forms, event registrations, and deliveries of blast emails. It is being used by our development and marketing departments.
- Donations forms are easy to create and appeal and fund information is pulled directly from our Raiser's Edge database.
- When creating event registrations, we are able to tie the event-form directly to the event in Raiser's Edge.
- We are able to load email delivery metrics onto the individual records in Raiser's Edge when sending out blast emails. We can also segment our lists based on queries created in Raiser's Edge.
- The product would benefit greatly if end users had more control over the design, look, and feel of blast emails.
- It would be really helpful if we could load non-constituent lists into the database for blast emails.
- Online Express was included with our RENXT/RE subscription. We don't do a ton of online fundraising so I'm not certain I can answer this question in a helpful way.
We were evaluating Salsa Labs but it was less functional for our purposes than OLX. We are thinking of looking into Luminate.
Do you think Blackbaud Online Express delivers good value for the price?
Not sure
Are you happy with Blackbaud Online Express's feature set?
Yes
Did Blackbaud Online Express live up to sales and marketing promises?
No
Did implementation of Blackbaud Online Express go as expected?
Yes
Would you buy Blackbaud Online Express again?
No