Overall Satisfaction with Blackbaud Online Express
Our Advancement department at a private K-12 school has been using Online Express for 4 years. It is a good product for us and does what we need it to do. We use it to process our online gifts and online event registrations and send emails with it.
- The online donation and registration forms integrate easily with our school's website.
- The transactions are easy to download.
- The credit card fees we pay are low.
- Blackbaud offers good support for this product.
- The email function is easy enough for everyone in our department to use.
- The donation and event registration forms are easy to set up.
- I'd like more merge fields to be available in our email.
- I'd like the event registration form to have the ability to have more than one event attached to it.
- I'd like to be able to use participant attributes for just certain event units and not on all of the ones in the event.
- It's easy for everyone to use. You don't need a lot of training to be able to use it.
- The credit card fees are really competitive.
We selected Online Express because you manage it right in your database. It's easy to use and the price was right.