Overall Satisfaction with BigCommerce
We use BigCommerce to power our eCommerce website. It makes it easy to run an eCommerce website that would otherwise take many man-hours to accomplish if we tried to do it all custom and in-house (PCI compliance, uptime, etc). We also utilize it for our website's blog and all things consumer-facing.
- Uptime.
- Customizability.
- Ease of use.
- There are not many free stock themes, and the ones that are available still take some custom coding know-how to make it look great.
- It's difficult to control key parts of the website without custom code, mainly the navigation menus (although they say this will be fixed in 2020).
- Some pricing features are limited unless you're on their high-cost enterprise plan. However, most of their stock pricing feature are still lightyears ahead of Shopify's out-of-the-box capabilities.
- It streamlines eCommerce website management operations.
- We've seen increased web presence thanks to fast page load times leading to better SEO.
- Their analytics makes it easy to figure out what's working and what's not.
$500,000 to $1 million
We don't personally use the APIs too much, but the vast app marketplace makes it easy to add-on features and capabilities with the click of a button. We've noticed that as BigCommerce increases their API availability and options, the app marketplace has gotten better, more functional, and more diverse, which is always good from our perspective. There's clearly a large community of developers utilizing these APIs and making our lives easier.
BigCommerce offers so much more features and capabilities out-of-the-box than all the other options combined. Sure the other options have a large marketplace of apps and add-ons, but things tends to break when a platform relies on their 3rd party apps to provide basic functionality. We much prefer BigCommerce's business model of building features directly into their own platform and continually improving and innovating.