Versions are released faster than their documentation and you're the beta tester.
March 02, 2023
Versions are released faster than their documentation and you're the beta tester.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with BDRSuite
- Backup 10 VMs with the free trial and perform restores
- Backup a Baremetal Server and Restore
- Email Reports with useful information
- Their documentation needs improvement both from a base framework perspective and from a version-to-version perspective.
- error messages that aren't helpful or documentation that isn't for the new version.
- The uninstallation and reinstallation process should be smoother if you're attempting to do a repair because a version update broke something
- When upgrading, sometimes the agent on the target server needs upgrading but doesn't auto-upgrade and so you have to dig through older versions' documentation to find the command to uninstall and then reinstall.
- Restoring a Domain Controller causes issues that aren't documented as possibilities. The issues aren't related to the DC, but due to the way, the restore is done which effect DCs specifically.
- Provides peace of mind that you have a backup
The ability to trial a product for a long period of time allows for real-world use cases to occur where you can see the strengths and weaknesses of the product. Also having a responsive support center to answer technical questions pre and post-use was helpful.
We backed up a physical (Baremetal) server for testing.
We tried CometBackup and Cloudberry (MSP360) Ultimate.
Do you think BDRSuite delivers good value for the price?
Yes
Are you happy with BDRSuite's feature set?
No
Did BDRSuite live up to sales and marketing promises?
No
Did implementation of BDRSuite go as expected?
Yes
Would you buy BDRSuite again?
No