Excellent customer experience!
July 19, 2022
Excellent customer experience!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Sampling
Overall Satisfaction with Bazaarvoice
We used Bazaarvoice at Astral Brands for a influencer/consumer product gifting earlier this year for the relaunch of our bestselling product. We were trying to expand our customer reach and have a new set of users try, review and post about our foundation makeup product on their social media to help garner brand awareness. We collaborated with Bazaarvoice to create the packaging and send the mailing.
- Box design
- Understanding of brand needs
- Strategic development of end customer list
- Personalization
- Performance
- Brand storytelling
- Overall performance
- Branding
- Results driven
- Positive ROI
- Positive brand awareness
- Positive end user experience via the sample box
- Bazaarvoice
I have not used any other service that is similar to Bazaarvoice. They came recommended to me during my last job at my old company and have stuck with them ever since due to overall positive ROI and excellent experience working with their team end to end on customer sample boxes.
Do you think Bazaarvoice delivers good value for the price?
Yes
Are you happy with Bazaarvoice's feature set?
Yes
Did Bazaarvoice live up to sales and marketing promises?
Yes
Did implementation of Bazaarvoice go as expected?
Yes
Would you buy Bazaarvoice again?
Yes