Overall Satisfaction with 123ContactForm
We are essentially a small organisation with various needs that range from travel requests to reimbursements & supplier/client registrations and payments logging. We also run surveys to understand market potential & customer attitudes on behalf of clients.
We use 123ContactForm across our company for collecting data in tabular form where otherwise it would be dissipated, unstructured & manually entered into various accounting, monitoring & management systems. The survey usage ensures that we have structured data for analytics & presentation to clients.
We use 123ContactForm across our company for collecting data in tabular form where otherwise it would be dissipated, unstructured & manually entered into various accounting, monitoring & management systems. The survey usage ensures that we have structured data for analytics & presentation to clients.
- Ease of constructing a form with requisite inputs
- Customizable look and feel options based on varying requirements in our case
- Logic based branching & validation
- One-off payment integration requires a higher subscription
- Storage is not commensurate with pricing
- Not exactly a strong negative, but could work on pricing it better for non-US markets
- It helped with supplier/client information leakage. Occasionally during fast on-boarding information gets left out which later may create issues during filing (or in unfortunate cases of dispute).
- Payment requests by suppliers & remittance info from clients was easily logged ensuring easy information flow.
- Improved cost basis for information gathering for clients
Looked at Zoho Forms, Google Forms, Form Assembly and a couple of others. In general there is a variety of features and it would not be wise to negatively rate any of the others. But purely from a price-feature mix, we chose to use 123ContactForm over the others and in that context it was ideal for us.