I love Zoom Workplace for my workplace
Use Cases and Deployment Scope
We use Zoom Workplace for our weekly operational meetings, departmental meetings and we've recently adopted it as our phone system. So now when we get phone calls and voicemails it is through Zoom phone. It's great, especially the phone aspect, because you can set up holiday special voicemails, business hours, and other away messages on the phone. It also integrates with your calendar and your Zoom meetings, helping even more with keeping track of scheduling.
Pros
- Integrating meetings into your calendar and Zoom phone
- Setting up different voicemails for different times
- Vacation and office hour timing
Cons
- I wish there was a simple, easy button to push to turn everything off while you're away. I have sporadic hours so I have to go in and edit my hours every week. I wish there was a way to do it even monthly would be more helpful.
Return on Investment
- It has really made getting together for meetings easier.
- With the phone system that has made it so much easier too. I am away from my desk a lot and used to miss calls all the time but with the Zoom phone it also goes to my cell phone and helps me get calls so much better.
Alternatives Considered
Google Calendar
Other Software Used
Google Chat, Google Calendar, Google Drive, ChatGPT, Google Gemini
