Overview
What is Synchroteam?
Synchroteam Field Service Management solutionField service management software designed to help manage mobile workforces, streamlines business processes and optimize costs. Synchroteam features tracking, scheduling, dispatch, calendar, job management, reporting, CRM, Time tracking, invoicing and maps. Cloud-based SaaS with iOS and…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $31 per month per user
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Synchroteam?
Synchroteam Field Service Management solution
Field service management software designed to help manage mobile workforces, streamlines business processes and optimize costs. Synchroteam features tracking, scheduling, dispatch, calendar, job management, reporting, CRM, Time tracking, invoicing and maps. Cloud-based SaaS with iOS and Android mobile apps. Integrates with Quickbooks Online and other SaaS solutions.Best For
Synchroteam Features
- Supported: Schedule & Dispatch
- Supported: Online Booking
- Supported: Job Management
- Supported: Custom Forms
- Supported: Time Tracking
- Supported: Field Service CRM
- Supported: Inventory Management
- Supported: Invoicing
- Supported: Payment processing
- Supported: iOS and Android Mobile App
- Supported: Customer Portal
- Supported: Connectors and APIs
Synchroteam Screenshots
Synchroteam Video
Synchroteam Integrations
Synchroteam Competitors
- Jobber
- Service Fusion
- Service M8
Synchroteam Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Global (88 countries) |
Supported Languages | English, Español, Français, Brasil, български, Čeština, Dansk, Deutsch, ελληνικά, Hrvatski, Italiano, Íslenska, Nederlands, Polski, Português, Русский, Român, Suomi, Svenska, Tiếng Việt, Türkçe, 中國 |
Synchroteam Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 40% |
Mid-Size Companies (51-500 employees) | 40% |
Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews
Community Insights
- Pros
- Cons
Easy to use: Users have found Synchroteam to be an intuitive software that is easy to understand and navigate. Several reviewers have mentioned that it does not require specialized training, making it accessible for all employees.
Customizable forms and templates: Many users appreciate the customizable forms and templates offered by Synchroteam. This feature allows them to create reports tailored to specific job types, making it easy for technicians to log actions and services completed on each job.
Value for money: Reviewers have praised Synchroteam's value for money, stating that the software provides a fair price for a product that meets their field service needs. Some users have even noted that it has saved them significant time and resources compared to paper-based processes.
Difficult to Use Mobile App: Some users have found Synchroteam's mobile app difficult to use for timekeeping and job management. They reported that it is not user-friendly, making it challenging to navigate when trying to manage their workload.
Limited Customization Options: Several reviewers stated that they found the software lacking in customization options. Some users were disappointed with how hard it was to set up custom job reports, while others wished there were more administrative capabilities on the mobile app.
Technical Issues: A significant number of users experienced technical issues with Synchroteam. These included problems with compatibility on certain platforms, difficulty syncing customer databases, and crashes in the application. Some even felt like they paid for a platform developed in the 1980s that was poorly managed and supported by customer service.