Overview
What is QuickBooks Online?
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
QuickBooks Online saves the day!
Caution - check with other users in your industry
QuickBooks Online is more interested in profit than providing a descent product.
The product is supposed to address accounting, but, in my experience, it is continuously problematic …
Essential online accounting system for UK businesses
Two Strikes for QBO in 2 Small Businesses
Atrocious Customer Service
Great until it became terrible, stay away from live bookkeeping!
QBO: Support that drives you over the edge
Always room for improvement
QuickBooks is a good program for users who are not accountants!
Don't do it. Just don't.
Best small business bookkeeping software!
QuickBooks online is a poorly written program with little help.
QuickBooks Online is the perfect fit for us!!
Awards
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Popular Features
- Bank reconciliation (137)6.363%
- Accounts receivable (131)6.060%
- Standard reports (128)5.151%
- Dashboards (124)4.545%
Reviewer Pros & Cons
Pricing
Self-Employed
$15
Simple Start
$25
Plus
$75
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
QuickBooks Online Demo | CAN
Features
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 4.4Pay calculation(69) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 4Benefit plan administration(32) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 4.9Direct deposit files(65) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 1.5Salary revision and increment management(44) Ratings
Salary revision is the ability to modify individual employee pay.
- 1.2Reimbursement management(46) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 1.2API for custom integration(54) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 3.8Plug-ins(57) Ratings
A number of third-party plug-ins are available to expand the core functionality of the software.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 2.8Single sign-on capability(81) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 4.5Role-based user permissions(102) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 4.5Dashboards(124) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 5.1Standard reports(128) Ratings
The software offers pre-built reports with metrics standard to the category.
- 5.9Custom reports(116) Ratings
Users can create custom reports.
General Ledger and Configurable Accounting
Financial management solution, including capabilities for general ledger and configurable accounting
- 5.5Accounts payable(122) Ratings
This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.
- 6Accounts receivable(131) Ratings
This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.
- 6.4Cash management(120) Ratings
The software provides a complete picture of a company’s cash flows, streamlines payment processing, and includes cash forecasting.
- 6.3Bank reconciliation(137) Ratings
The software connects to a company’s financial institutions in order to reconcile accounting records with checking, savings and credit card accounts. Often month and year closing capabilities are included.
- 5.7Expense management(123) Ratings
The software can log and track business expenses and reimbursements, including travel-related expenses, with the ability to tie them to particular projects.
- 1.5Time tracking(56) Ratings
The software can track billable and non-billable employee time by project.
- 5.2Fixed asset management(53) Ratings
This includes the ability to track fixed assets (e.g., laptops), including location, check-in and check-out, maintenance scheduling, audit history, specialized property tax period reports, cost and depreciation.
- 1.3Multi-currency support(23) Ratings
The software supports transactions across multiple currencies.
- 1.4Multi-division support(42) Ratings
The software is flexible and supports bookkeeping practices along multiple dimensions such as locations, branches or products.
- 1.6Regulations compliance(38) Ratings
The software helps users adhere to typical accounting standards and regulations such as IFRS, GASB, or GAAP.
- 5.3Electronic tax filing(66) Ratings
The software provides a full electronic interface for the filing of repeatable taxes, such as payroll or sales tax.
- 2.4Self-service portal(66) Ratings
The software provides online portals for certain stakeholders to find information relevant to them, such as employees, vendors and customers.
- 1.3Global Financial Support(16) Ratings
Account using multiple ledgers, multiple currencies, and multiple entities
- 3.5Primary and Secondary Ledgers(35) Ratings
Record and report across multiple currencies and accounting standards with primary and secondary ledgers
- 4.9Intercompany Accounting(29) Ratings
Automatically balance and reconcile GL for intercompany transactions
- 4Localizations(21) Ratings
Meet reporting requirements with country-specific localizations
- 5.1Journals and Reconciliations(74) Ratings
Automate and synchronize ledgers and processes
- 1.7Enterprise Accounting(25) Ratings
Create accounting for disconnected ERP and non-accounting source systems
- 1.9Configurable Accounting(38) Ratings
Configure accounting rules and segments for each chart of accounts
- 3Centralized Rules Framework(24) Ratings
Integrate disparate ERP and transactional systems into single ERP instance
- 3.8Standardized Processes(48) Ratings
Centralize financial management to facilitate standardized financial processes
Inventory Management
The ability to track and manage the flow of goods or materials into and out of an inventory.
- 1.2Inventory tracking(45) Ratings
The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.
- 1.1Automatic reordering(22) Ratings
The software can be set up to automatically reorder a good when it falls below a certain threshold.
- 1.2Location management(21) Ratings
The software can track multiple goods across multiple locations.
- 1.3Manufacturing module(17) Ratings
The software helps track and manage raw materials, work-in-progress items, and finished goods.
Order Management
The ability to process orders, and track them from quote to cash.
- 4.9Pricing(55) Ratings
Users can set up complex and unique pricing requirements.
- 4.8Order entry(53) Ratings
Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.
- 2.1Credit card processing(63) Ratings
The software facilitates credit card processing.
- 3.8Cost of goods sold(68) Ratings
The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.
- 4.8Order Orchestration(21) Ratings
Define and execute order fulfillment processes for products as well as services on the same order.
- 4.8End-to-end order visibility(20) Ratings
Get updates on orders, inventory, shipments, planned supply, and invoices, and improve the quality of decisions through in-context analytics
- 1.2Order exception Resolution(18) Ratings
Monitor fulfillment tasks and resolve issues, view and evaluate varios options via what-if analysis and define and enforce change order rules
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is QuickBooks Online?
QuickBooks Online Integrations
QuickBooks Online Competitors
QuickBooks Online Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(1840)Attribute Ratings
- 2.5Likelihood to Renew24 ratings
- 2Availability5 ratings
- 1Performance4 ratings
- 4Usability76 ratings
- 2Support Rating68 ratings
- 3Implementation Rating6 ratings
- 10Configurability1 rating
- 1Product Scalability2 ratings
- 1.4Ease of integration2 ratings
- 1Vendor pre-sale2 ratings
- 1Vendor post-sale2 ratings
- 7.4CPA Rating18 ratings
Reviews
(1-25 of 72)QuickBooks Online saves the day!
- Easy Interface and Accessibility
- Automation and Time-Saving Features
- Outstanding Financial Analysis
- Advanced Bank Reconciliation Features
- Job Costing tracker
- Efficient calculator to manage inventory
The product is supposed to address accounting, but, in my experience, it is continuously problematic at that level.
- In my experience, change the labels and locations on buttons to make you click on their sales items rather than complete tasks.
- In my experience, waste huge amounts of screen space with useless information and pop-up advertising
- In my experience, change the meanings and names within their program of accounting terms that have been in use for over 100 years.
- In my experience, block users from doing certain accounting transactions because they are smarter than the accountants that use the program.
- Support - In my opinion, their support staff does not understand accounting, basic logic, and in most cases, the QBO program itself.
- Terminology - Use the terms "Debit" and "Credit" with or instead of the terms "increase" and "decrease." And stop making up new terms to describe old things.
- In my opinion, stop trying to make more money off of your customers by forcing them to make extra clicks to accomplish tasks.
Essential online accounting system for UK businesses
My partners use QB to generate invoices and also record both staff and company expenses.
- Invoices.
- Recording expenses.
- Reports, such as P&L.
- Slow to resolve tech issues (VAT payment).
- Add a direct link in the navigation to view estimates!
- Add document signatures to estimates.
We used to send out estimates using Word, making a PDF and emailing, so it's a big time saver to just login, fill in some details an send it out.
For people in the UK it handles VAT calculations and making tax digital, so this also saves us time each quarter.
Two Strikes for QBO in 2 Small Businesses
- Integration with banking transactions has been good
- Don't ever enter an incorrect date for a bank rec. It is impossible to reverse.
- lack of calculator buttons in fields where they are obviously needed
- Invoice customisation
- PO customisation
Always room for improvement
- The program itself is great. Its easy to use and many videos are available for instruction
- Financial statements are available, easy to access
- They use a 3rd party vendor (Melio) for bill pay and getting in touch with them is impossible. It was so bad I was ready to cancel QB. There is a disconnect
- Although most reps know their stuff, I think more training would help as I realized when dealing with Melio
- I think all companies should have a phone number that a person answers in addition to emails
- Send out invoices
- reconcile with bank
- none other
- Have an instruction manual
- Allow for nonprofits to have its members/customers pay for the ACH service
- Have a real help button for chat that works!
QuickBooks Online is the perfect fit for us!!
- Handles the quarterly taxes for us - or at least figures them for us and let's us know when they need to be paid (for those that QuickBooks Online can't electronically transfer)
- I love the payroll feature too - sooooo easy to use and update!
- The reports feature is very informative and easy to navigate.
- Hopefully they will add the ability of Schedule K's into their online service
Quickbooks Direct pay took over $16,000 and we have not been able to get it back for 3 months.
- Invoices
- Payroll
- w2
- Returning our money that it took through bill pay $16,000 they don't know where it is
- Reports are not sufficient
An asset to our company
- Profit/loss accounts.
- Sending and automatically chasing invoices.
- Bookkeeping and attaching digital invoices.
- Estimates that convert to invoices.
- Seeing all bank account balances at once.
- Easily dirt expenses into groups to see how much is spent on each category.
- Fixing the bug where I can’t access the Taxes tab to log and make payment for Vat returns. It is tedious to remember having to open QB in Chrome in an incognito browser window. Sometimes it works, sometimes not. This issue has not been resolved since I noticed it at the beginning of February 2021.
Best business tool for startups
- You can design your own package according to the business needs.
- Easily pay invoices online.
- Reconciling is much easier due to bank feeds.
- Ability to undo mistakes without calling support.
- Monthly fees are high.
- Sometimes files get lost due to software updates.
- Easy to link to bank accounts and credit cards.
- Intuitive interface for most things.
- Manageable chart of accounts that allows for good customization of products and services.
- Basic customization of invoices and language to be used in customer facing invoices/emails.
- All major financial reports are a few clicks away, most can be customized, filtered, saved, exported.
- Allows for rules to be set for common, recurring revenue and expenses - with some limitations.
- The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
- Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
- The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
- Easy integration with bank accounts.
- Easy to classify transactions.
- Easy reporting.
- PayPal integration doesn’t work anymore.
- Automated fixed asset depreciation.
- Automated loan amortization.
- QuickBooks Online has amazing support to help quickly answer questions.
- There is an initial discount off the monthly charges for a set time.
- QuickBooks is well known and trusted by many business owners/accountants.
- There are continual updates and improvements to the functionality.
- I feel that some more features could be added to the lower subscription tiers.
- There could be more customization options for reports at the lower tier.
- I feel overall that QuickBooks does a great job, so no other recommendations beyond these listed previously.
- Customer Invoicing - Easy to create and email invoices to customers
- Bank Feeds - Transactions synced daily to easily record income & expenses
- Accountant Access - Easily connect your QBO file to for your accountant
- Paying Bills - In the spirit of simplifying Intuit complicated & confused this process
- Sales Tax Reporting - Still a work in progress for QBO
- Support - Extremely inconsistent support; too many support techs lack accounting knowledge & cause accounting errors
- Pricing - Unfortunately Intuit continues to nickel & dime small business with their various "improvements" & services. Customers have NO input or choice.
For accountants serving their business clients QuickBooks can more than suffice small to medium sized businesses.
For small business users it is a good option for starting out simple and then gradually using more aspects of the software.
I heartily recommend that all small business users connect with a QuickBooks Pro Advisor in order to get the most out of the software.
- synching with the bank
- classifying items by creating rules
- running reports
- should auto sync with the bank
- help support could use improvement
- better way to flow through website
Starting a Business? Use QuickBooks!
- Modern and clean UI
- Secure login
- Can be used on any device
- Sync with your bank account for easy reconciliation
- Check printing can be a hassle
- Chart of Accounts can be confusing if you don't have a strong knowledge of accounting
- I like the QuickBooks Online dashboard and how it gives me a running total of revenue and expenses for the past thirty days. It is brief, well-illustrated, and easy to use.
- I like the QuickBooks Online interface with our banking accounts for easy reconciliation and import to book transactions.
- I like that we can each access the books from different locations and see the QuickBooks Online transactions real-time.
- QuickBooks Online needs help with journal entries. If I accrue a sales transaction to the proper month and reverse it the next month, it may show up in the overdue balance in the customer's activity. This is confusing when confirming outstanding balances due.
- We would use Direct Deposit in QuickBooks Online, but it is costly. Our bank provides free options for transfers.
- When I update the bank balances, the transactions showing the difference do not always appear. Yet, it will show a green check mark, anyway.
QuickBooks is great!
- Track Mileage
- Invoice Clients
- Syncs with Bank
- Integrate with more then one billing software at a time.
- QuickBooks Online has a great and easy user-friendly interface.
- QuickBooks Online is integrated with many other software packages through a convenient auto-sync such as accounts payable and expense reimbursement applications.
- QuickBooks Online has great customer support through Intuit forums.
- QuickBooks Online unfortunately doesn't have some important features such as journal entry approval workflows which are necessary at most companies for internal control purposes.
- QuickBooks Online reporting feature is not very robust. QuickBooks Online has mostly basic reporting capabilities and limited functionality to customize reports.
- QuickBooks Online still hasn't added some important accounting modules or capabilities that would make accountants' life easier such as automatic prepaid expense amortization and fixed asset depreciation features.
QuickBooks makes things quick and easy
- put all accounts in one location
- gives a broad look at everything
- organizes the budget
- making sure the bank transfer gets all numbers
- An auto reconcile would be great
- budget upload feature to use annually
- Allows me to Reconcile our books with our bank statement
- Reminds me of who needs to be paid
- Allows me to easily correct mistakes
- some states are not supported for online tax payments, i.e. Maine
- some of the customer service people are not as experienced as others. I've often had to call back for a second opinion!
QuickBooks Online and Shopify
- Linking to bank, credit cards, and Shopify
- Fairly fast to enter transactions
- Flexible reporting
- It's hard to see the audit trail of a transaction as debits and credits to the General Ledger.
QuickBooks helper 101
- Vendor bills
- Print checks
- Pay bills
- Customer invoice
- Reports
- Vendor Expense set up
- New button set up
It's good but could be better.
- Could access
- multiple user support
- easy of use event for non accountant user
- More feature without having to pay more, like inventory management, having independant fleet tracking system
- Some interactive tutorial to assist non accountant user
- Add dedicated control, like which user can do what.