A contact center solution that had a good foundation but has struggled since the acquisition
Usage: Primary contact center solution for Inbound call volume.<br>Scope: We hand approximately 250K inbound calls per calendar year.<br>We…
CxEngage is a cloud contact center solution designed to meet users' needs and work in their environment. Unlike monolithic architectures and on-premises solutions, CxEngage is a ‘born-in-the-cloud’ platform to deliver unified visibility across voice, video, and digital channels. CxEngage is designed to just…
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |