Overview
What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal…
TrustRadius Insights
A robust, reliable, and fast remote access solution.
Remote Desktop Services Provided by Remote Teams
A Justified Selection for Remote Access
Affordable and Reliable Remote Desktop Solution
not the hero we deserve.......
The Best Way to Monitor Your Computers and Servers Remotely
Teamviewer getting too expensive? GetScreen.me helped so much.
The right tool for the job
Getscreenma is awesome!
I was already using the free version and opted to purchase this excellent product
Great piece of software. Recommended.
Excellent Support Software
An amazing app to help your clients
Great remote support app
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Centralized management dashboard (17)9.999%
- Screen sharing (20)9.696%
- Over-the-Internet remote session (19)9.696%
- File transfer (19)9.494%
Reviewer Pros & Cons
Pricing
Free
$0
Standard
$5
Advanced
$80
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Remote Administration
Remote administration software is used to control a computer from a remote location.
- 9.6Screen sharing(20) Ratings
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
- 9.4File transfer(19) Ratings
Securely exchange files with remote computer without having to use email or FTP.
- 9.8Instant message(16) Ratings
Ability for administrator to communicate via instant message with remote user.
- 7.9Access to sleeping/powered-off computers(15) Ratings
Remote access and troubleshooting of out-of-band computers.
- 9.6Over-the-Internet remote session(19) Ratings
Establish secure remote connection with computers outside the network firewall.
- 9.1Initiate remote control from mobile(14) Ratings
Mobile application for remote controlling computers from mobile device (iOS, Android)
- 9.9Centralized management dashboard(17) Ratings
Dashboard to facilitate management of users, permissions, licenses etc.
- 9.5Session record(16) Ratings
Ability to record session for training purposes.
- 9.9Multi-platform remote control(15) Ratings
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Getscreen.me?
Getscreen.me Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Getscreen.me Screenshots
Getscreen.me Video
Getscreen.me Integrations
Getscreen.me Competitors
Getscreen.me Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac, Android |
Mobile Application | Android, Mobile Web, Progressive Web Applications |
Supported Countries | USA, Canada, Brazil, Portugal, Germany, Russia, India, United Kingdom and others. |
Supported Languages | English, German, French, Chinese, Portuguese, Russian |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(24)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like remote assistance and troubleshooting personal computers, it simplifies the process of connecting and solving problems remotely. Users have praised its ease of use and lightweight nature, allowing them to quickly connect to their Deeper Network miners and manage them from any device with a web browser. It is also highly recommended for supporting clients who may not be familiar with technology, making it easier to provide remote assistance and resolve issues.
In addition to customer support, Getscreen.me is widely utilized for managing remote machines, starting automated processes, and accessing admin and production environments. Professionals find it extremely helpful for remote access and support purposes, both in personal and professional contexts, eliminating the need for additional software installations. It has been a game changer for agencies, finally providing them with the comprehensive features and ease of use they were looking for in a remote access platform.
Another significant use case for Getscreen.me is online event organizing. Event organizers can rely on this tool to provide technical support to speakers and attendees who may encounter difficulties using their computers. Its user-friendly interface helps ensure a smooth experience during online events by facilitating troubleshooting and screen sharing.
In terms of user satisfaction, reviewers have commended Getscreen.me for its speed, lightweight design, and ease of use. Customers appreciate the exceptional resolution and connection speed it offers, saving them time and effort in their remote access tasks. Further enhancing its appeal is the availability of additional security options like second-factor authentication, ensuring a secure connection during support sessions.
Overall, Getscreen.me has proven itself as an invaluable solution for various use cases such as efficient customer support, managing remote machines, online event technical assistance, and general remote access needs. Its responsive support team continuously adds new features based on customer feedback, further solidifying its reputation as a reliable choice in the market.
Easy to Use: Many users have found the software to be extremely user-friendly and easy to navigate, even for individuals without technical knowledge. They appreciate its simple interface and familiar layout, which makes managing remote machines effortless.
Multiple Remote Machine Connectivity: A significant number of users appreciate the software's ability to easily connect to and identify multiple remote machines. They find it convenient that the software displays the availability status of each machine, allowing for efficient management and quick access.
Wide Range of Features: Users highly value the extensive range of features offered by the software when connected to remote machines. These features enhance productivity by providing versatile tools for various tasks, catering to different user needs and preferences.
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Non-intuitive initial setup: Some users have found the initial setup of the software to be confusing and not user-friendly, leading to difficulties during installation and configuration.
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Limited customization options: Reviewers have mentioned that the user dashboard does not support white labeling, which restricts their ability to customize the appearance and branding of the software according to their specific needs.
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Lack of integrated features for task management: Several users have expressed the need for a separate system within the software to include notes and hand off tasks to another support agent, indicating a lack of integrated features for efficient task management.
Users frequently recommend Getscreen.me for its straightforward setup process, seamless remote access capabilities, and user-friendly interface. They appreciate how easy it is to install and set up the software, without requiring any technical expertise. The remote access feature is praised for its stability and reliability, allowing users to connect to their devices without interruptions or delays. Additionally, customers find the user interface to be intuitive and easy to navigate, enabling them to quickly understand and utilize the different features of the software. Overall, these recommendations highlight the positive experiences users have had with Getscreen.me.
Attribute Ratings
Reviews
(1-20 of 20)Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.
In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.
Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
- Easy remote roll out
- Quick overview on dashboard to ensure PCs are online
- Branding the remote client is really easy
- No need to install software on your PC to access your remote sites. All Web based.
- Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
A robust, reliable, and fast remote access solution.
- Smooth remote video
- Lightweight agent app
- Simple setup and connection
- Multi monitor support
- Groups functionality seems a little weak.
- Multiple monitors at the same time on different displays would be great.
- Permissions and sharing is a little confusing at times.
Remote Desktop Services Provided by Remote Teams
- Easy to connect to remote machine
- Easy to identify and keep organized multiple remote machines
- Identify availability status of remote machines
- Multiple users
- Easy to use, Familiar interface
- Ability to White Label
- Audit log and connection history are available
- Ability to save often connected to machines
- Initial setup could be made more intuitive
- unable to white label user dashboard
- requires a separate system to include notes to handoff tasks to another support agent
A Justified Selection for Remote Access
- Easy connection to new clients - both one time use and permanent
- Support remote users from any device - even a cell phone with ease
- File sharing
- Connection Audit Log at ease
- White Labeling (custom branding) and personalized quick connection link
- Voice Call
- Wake-on-LAN
- Connection between your computers (Permanent access)
- Allow more team members per account
- It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
- Stronger user group management to prevent sharing PC access between users by default.
- IP restriction and white listing
The less appropriate situation is where client has a restriction of downloading any form of remote .exe file into their device due to security control. It is important to ensure that the support model does not restrict remote access due to security control.
Affordable and Reliable Remote Desktop Solution
- remote support
- remote desktop connection
- ease of setup
- connectivity issues when using the software over slow or unstable internet connections
- small bugs when using getscreen on android smartphone
Unfortunitly in germany some customers got slow internet and the performance from getscreen.me is not so great compaired to other remote desktop software.
not the hero we deserve.......
- easy connection to new clients - both one time use and permanent
- keep computers organized
- support remote users from any device - even a cell phone with ease
- multiple users with different subsets of computers
- file sharing
- block remote keyboard and mouse / monitor if needed
- connection log
- custom branding and personalized quick connection link
- connection can be laggy
- multiple monitors do not switch quickly sometimes
- have to switch from WebRTC to websocket or vice versa for smooth connection
The Best Way to Monitor Your Computers and Servers Remotely
- Remote Support
- Server Maintenance
- Permanent Access
- Voice Call
- Quick Support
- Easy to use
- Wake on Lan
- more team members per account
- admin app for iOS & Android
- Permanent url to download Permanent Access Link
Teamviewer getting too expensive? GetScreen.me helped so much.
Getscreen.me was the perfect solution. The QuickSupport feature is great for when I need to help someone on a one-off basis, and the Permanent Access feature made managing desktops and servers easy from wherever I was and saved me many drives into the office to work on servers during the pandemic. I can't overstate how easy this was to handle - both from the point of use and the deployment to replace TeamViewer.
- Remote Support
- File Transfers
- Remote Training
- Server Maintenance
- The Deployment download changes a lot so it would be nice to have a permanent URL to grab the executable and know its the most recent version.
The right tool for the job
- Helping resolve computer issues.
- Helping resolve website issues
Getscreenma is awesome!
- remote access to desktop
- customer support
- more team members per account
- Quick Support
- Permanent Access
- Voice Call
- The reporting of the remote calls could be filtered between dates and have the total number of hours.
- This way we could issue a customer statement of the support requests.
- It could also have a flag to determine if it counts in the statement or considers hours of support offered.
- For example a client requests assistance, but it is a problem recognized as ours and we don't want to count it in the client's time bank.
- This way it would show the total call time, flagged and non-flagged (the name of the flag could be configured by the user) so it could be used for other customers getscreen to use at their convenience.
Great piece of software. Recommended.
- Easy to use
- Very light
- The spanish translation is not accurate
The security is also very well thanks to the second factor authentication option. I recomend this app for any company, don't matters the size.
Excellent Support Software
- easy setup
- easy launch of support session
- remote access of user computer
An amazing app to help your clients
- Customer Support
- Connection between your computers (Permanent access)
- Wake-on-LAN
- It works fine, I wouldn't need anything.
Great remote support app
- Remote access with registered history and recording (if is enabled).
- Easy to use and no technical knowledge required.
- Many features, including file transfer and real time translator.
- Easy to navigate Dashboard.
- I would like to see RDP connectivity support.
- Stronger user group management to prevent sharing PC access between users by default.
- Remote help with invitations
- Remote connection to own computer
- Record the sessions for educational purposes or invoicing
- Would be nice to control Ipad and smartphone
- Would be nice to be able to use it as a javascript tool installed on a webiste to co-surf and help customers (on E-commerce website for example) without the need to install any software for the customer
Using a smartphone or an ipad will not be possible which is a mess that i hope they'll solve soon.
Also, being able to co-surf with visitors of a website would be a big plus but, at the moment, it's only possible if customer download and launch software to allow you to take control of his computer.
Easy to Use Remote Connections
- Easy remote connection with no major lag
- History connection report with employee user
- List of permanent computers that can be connected to with restrictions
- It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
Probably the Best Remote Connection Software for a Few Key Reasons
- It's user friendly. No technical knowledge required.
- Has a high amount of features that can be used when you're connected.
- Manageable from the dashboard, despite ever-changing IP addresses, the software manages all this.
- No Raspberry Pi support (arm64)
- No app or program for management, you must use a web browser. This works great though.
Great value remote support app
- quick remote access
- remote pc control
- secure it support
- None yet
Excellent remote support tool. Would buy again.
- Fast Connection
- Easy to use
- Easy to manage
- ip restriction
- group management