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Occam Razor

Occam Razor

Overview

What is Occam Razor?

Occam supports contact center ecosystem testing with Razor, a Customer Experience (CX) validation and monitoring platform. The platform empowers organizations to continually refine and deploy exceptional customer journeys across their contact center landscapes.

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Pricing

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Basic

$1,280

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Occam Razor?

Occam supports contact center ecosystem testing with Razor, a Customer Experience (CX) validation and monitoring platform. The platform empowers organizations to continually refine and deploy exceptional customer journeys across their contact center landscapes.

Razor serves as a catalyst for collaboration and innovation across the entire CX development lifecycle, and serves to accelerate the pace of customer experience enhancements. It offers real-time, continuous feedback on the performance of cloud-based or on-premise CX operations. This enables the early detection of customer-impacting errors, allowing for swift remediation.

Occam Razor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Web-Based
Mobile ApplicationNo
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