Overview
What is Epicor Eagle?
The Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.
An ERP System that Just Works!
Coast Builders recommends upgrading to Eagle
Intuitive and Simplified!
Eagle N Series - Great tool! Can't Build without it!
All of …
Epicor not sufficient anymore, need for a more open system
Simply Simple Review
Epicor Eagle N Series - A true business management system
Epicor Eagle Review
Pricing
What is Epicor Eagle?
The Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
21 people also want pricing
Alternatives Pricing
What is DEAR Systems, by Cin7?
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
What is MicroBiz?
MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Epicor Eagle?
Epicor provides business management solutions to local and specialty retailers in nearly 8,000 locations across North America and the Caribbean. Epicor helps simplify and run businesses from checkout to the back office. Real-time data, robust reporting and mobile functionality are among its features .
Epicor Eagle aims to simplify retail operations and provide the functionality to successfully run POS, inventory, purchasing/receiving, pricing, back office, and loyalty programs. Whether as an entry-level POS and Inventory system for a single store, or an expansive, multi-store solution with extensive planning and performance management capabilities, Epicor Eagle can be customized to fit.
Epicor Eagle Competitors
- Lightspeed Retail
- Paladin Point of Sale
- Pacsoft Views
- ECi Solutions
- NCR (National Cash Register)
Epicor Eagle Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | United States, Canada, Mexico |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(20)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Epicor Eagle N Series is a versatile software used by businesses for various back office applications. Users rely on its point of sale, inventory management, and general ledger accounting functionalities to streamline their daily operations. The software offers customizable user permissions and security settings, ensuring control over access to different functions. With the Market Basket feature in the IMU function, users can ensure that customers purchase complete projects, improving sales and customer satisfaction.
Epicor Eagle N Series serves as the ERP system for businesses, providing seamless integration across departments such as accounts payable, accounts receivable, and inventory. Its well-designed interface facilitates efficient financial tracking by seamlessly integrating transactions with the general ledger. Users have found the software to be extremely user-friendly, simplifying the onboarding process. Frequent updates introduce new tools and features that enhance the capabilities of Epicor Eagle N Series, allowing users to explore different ways to leverage these tools for smarter business decision-making.
The Compass module in Epicor Eagle N Series provides robust analytics capabilities, empowering users to gain valuable insights from their data. Additionally, the Mobile Manager feature offers convenient access to information on the go. This software is used on multiple PCs in stores, although some still use older versions due to concerns about disrupting current workflows. Users appreciate the intuitive nature of N Series, as it allows them to easily find answers and execute commands. The chat feature within N Series enables real-time assistance, reducing the need for lengthy phone calls.
Epicor Eagle N Series serves as the comprehensive point of sale solution for stores across Texas, with added back-end capabilities for accounting and general ledger functions. It addresses the challenges of inventory management, sales tracking, and data analysis across multiple stores and departments. Although it has a positive impact on various teams within an organization, including accounting and inventory management, users are still adjusting to the transition process when upgrading to the N Series version of Epicor.
Favorites Feature: Users have expressed that the Favorites feature in Epicor Eagle N Series is a valuable tool for their business, with multiple reviewers stating this. They appreciate how this feature allows them to easily access and manage frequently used items or tasks, improving efficiency and productivity. The convenience of having a dedicated section for favorites enables users to navigate the software quickly and perform common actions without wasting time searching through menus.
Comprehensive Accounting Package: Several reviewers have praised the comprehensive accounting package in Epicor Eagle N Series. They find it essential in maintaining accurate financial records across all stores of their retail chain, with one user specifically mentioning this benefit. The accounting package accurately tracks all sales transactions and payments, ensuring precise financial management and facilitating informed decision-making regarding the company's financial health.
Flexibility of ERP System: Users have highlighted the flexibility of the ERP system in Epicor Eagle N Series, with some expressing appreciation for its customization capabilities. This flexibility allows businesses to tailor the software to their specific industry, workflow, and processes. Multiple reviewers mentioned this advantage, emphasizing how it enhances operational efficiency by accommodating unique requirements and supporting customized solutions tailored to individual business needs.
Difficulty Adding SKUs in Different Lines: Some users have found it challenging to add the same SKU in different lines within Epicor Eagle N Series, which can be a hindrance to their workflow.
Limited Financial Reporting Tools: Several reviewers have expressed disappointment with the financial reporting tools in Eagle N Series, citing the need for significant improvement. Users feel that the current version only allows generating balance sheets and income statements in PDF format, limiting their ability to create customized reports or perform more detailed analysis.
Lack of Integration and Customization Options: Users have mentioned a desire for better integration capabilities with other software for receiving connections. Additionally, some customers feel that customization options are somewhat limited, particularly when it comes to invoices and dynamic promotion pricing clarity at checkout.
The most common recommendations from users regarding the software are as follows:
-
Users advise against purchasing the software due to its high cost. They suggest considering alternative options or consulting with a professional to determine if the software meets their specific needs.
-
Many users recommend comprehensive training for the software, as it is considered complex. They believe that investing in extensive training will help users fully utilize the software's capabilities.
-
Users recommend reaching out to other companies that are already using Epicor to understand its capabilities and benefits. This can provide valuable insights into how the software can be effectively implemented and integrated within a company's operations.
Overall, users have varied opinions about the software, ranging from positive experiences to concerns about performance and cost-effectiveness. It is recommended to thoroughly evaluate the benefits of the software before criticizing any potential shortcomings. Additionally, users find the software user-friendly and easily transferable to other companies, making it suitable for businesses with interns.
Attribute Ratings
Reviews
(1-2 of 2)Eagle N Series - Great tool! Can't Build without it!
All of the functions are thorough. The securities and options allow us to customize what each user can do.
A positive impact is the Market Basket in the IMU function. It helps us to make sure our customers are purchasing the complete project.
- Market Basket in IMU is wonderful!
- Favorites feature is very helpful.
- Analytics
- Securities
- Adding the same SKU in 2 different lines does not work in Eagle N Series.
- In the IMU function, I would like to have the SKU field drill down to show the last 5 SKUs I was working on.
- I would like to see the check printing feature simplified.
- I would like to have more choices of fields that could print on our invoices.
- In POS, it would be nice to have an easy viewer available to see what A/R customers owe.
- The compass features that are added in help us make better decisions.
- Eagle N Series seems to be more organized and makes it easier to find things. Also shortcuts and navigation is easier.
- The options configurations customize a lot of functions for us.
- IMU - Analytics
- IMU Market basket - Great tool!
- Ability to make custom fields
- Ability to see compass functions incorporated in the Eagle applications
- Additional, valuable information in viewers.
- Market Basket allows us to see what we are not selling with like products. We like to make sure the customer is purchasing the complete project package.
- I would like to be able to use the custom fields feature more.
- I would like for the Eagle N Series to help suggestive sales at POS
- I would like to make better use of the organized menus.
- Price
- Product Features
- Product Usability
- Vendor Reputation
- Analyst Reports
Epicor is windows based. This allows it to be very user friendly. Using the daily functions is comfortable.
- Implemented in-house
- Management could better answer this question.
- Point of Sale. This function is very easy and straight forward to use.
- IMU - Inventory file. This function has a lot of valuable information in one place and is easy to use and navigate.
- Business Viewer. Great tool. This is very valuable for Managers. It gives you a lot of operational information on a daily basis.
- The only function I think they could try to simplify is Printing a Check. Selection for Payment, printing reports, then the checks. this could be simplified.
- Reversing a purchase order has a lot of steps.
Simply Simple Review
- Epicor Eagle N Series helps us immensely with our record keeping for our customers and vendors. I would hate to have to do all the research with the assistance of Epicor when a customer/vendor calls and request help with their account.
- I really appreciate how Epicor keeps everything in a date/time order due to the situations that occur when a credit card user requests verification of their purchases/person who signed on their account. This make it so much easier to recall and verify (and lots quicker, too)!
- It is a great help that Epicor gives us with our inventory. We don't have to do a large inventory search (most of the time) and it is quite accurate!
- The Point of Sale usage is amazing (even with all the human errors that occur)! This comes in very handy with recalling a sale when someone is trying to do a refund, too.
- For our Accounting team, we'd like to be able to delete a vendor/customer, or in-activate them, where they do NOT show up on the listing of current vendors/customers. For example: Instead of 3,698 vendors, we'd like to only see the 425 vendors that we're actually doing business with currently.