Ceridian Dayforce HCM
Core HR Software
Software Profile & Review Summary
Ceridian was a public company descended from Control Data Corporation, but was taken private after acquisition in 2007 by two financial organizations. Ceridian acquired the Toronto-based Dayforce in 2012 marking a pivot from a service bureau to a cloud technology platform offering a single application on a single database and one source code. Dayforce has a strong legacy of workforce management, Core HR, payroll, and analytics. Ceridian has been expanding the platform with new recruiting, performance management, and compensation capabilities. In 2015, Ceridian introduced Dayforce Go, which offers a streamlined implementation process for SMBs.
| Company Status: | Private |
|---|---|
| 2014 Revenue: | $914m |
| Revenue Growth 2013-14: | N/A |
| Customers: | 100,000+ (entire company) * |
| Employees: | ~5,000 (entire company) |
Ceridian Dayforce HCM Customer Distribution
Source: (12) User reviews of Ceridian Dayforce HCM on TrustRadius
Aggregate User Ratings of Ceridian Dayforce HCM on TrustRadius
| Rating Attribute | Ceridian Dayforce HCM | # of Reviewers Contributing to Rating Average | Core HR Category Average |
|---|---|---|---|
| Likelihood to recommend | 9.0 | 9 | 7.82 |
| Likelihood to renew | 9.2 | 6 | 7.19 |
| Product usability | 8.0 | 1 | 8.54 |
| Product availability | N/A | N/A | 9.00 |
| Product performance | N/A | N/A | 8.30 |
| Support | N/A | N/A | 8.88 |
| In-person training | N/A | N/A | 7.80 |
| Online training | N/A | N/A | 7.50 |
| Implementation satisfaction | N/A | N/A | 7.28 |
Summary of Ceridian Dayforce HCM Reviews
| Ceridian Dayforce HCM Pros | Ceridian Dayforce HCM Cons |
|---|---|
| Customer service Many avenues for assistance including service delivery execs, account managers and support. |
Customer support Support team response times can be lengthy and team could be better trained. |
| Payroll processes Streamlined and accurate payroll processes with excellent built-in security governing who has access to data. |
Training Training is all instructor led. Some reviewers say they would like access to self-paced webinars, etc. Note: The vendor says they do offer webinars. |
| Employee self-service Self-service capability for time off requests, life changes, benefit elections, open enrollment etc. are very effective. |
Calculation of complex benefits One reviewer mentions this as a shortcoming is sometimes lacking. |
| Scheduled reports Scheduled reports functionality is very useful for monthly processing. |
Reporting Some users complain that standard reporting does not provide sufficient detail. New BI capabilities have gone some way to addressing this. |
| User Interface Intuitive user interface for all levels of users. |