Likelihood to Recommend Prior to working at my current employer, I used other platforms such as Webex and Zoom. ON24 is significantly more user friendly and allows a lot more customization for events. It also has less bugs or technical issues. I would highly recommend that any adult learning spaces be conducted in ON24 over its competitors to guarantee a better client experience
Read full review Slido is great to use for live meetings, whether in person or via video conference; we mostly use this for Zoom meetings. You can use the different features at different times in your meeting: I love to start our All Hands meetings with a word cloud or a poll of some kind, and as people are joining via zoom it gets people feeling excited and connected even before we've started. It also gives us something fun to talk about while we're waiting for everyone to arrive and for the meeting to start. You can do a poll halfway through to keep people engaged, and then a poll at the end to see how you did, or maybe use the Q&A to see what questions come up without having the awkward zoom silence when you ask if anyone has any questions. I don't think this is helpful in smaller meetings, where people likely feel more comfortable interacting directly and asking questions verbally.
Read full review Pros ON24 tech support has been very responsive. When we have struggled to upload some files, they have been quick to respond to the tickets. The tech support team has both uploaded files for us and have also investigated why we were running into the problems. They uncovered an issue with our slide template having links to google elements which was creating a problem. There was another issue I reported that has been validated as a bug and I have been getting weekly emails letting me know that they are still working on fixing the issue. The Knowledge Center offers a wealth of information to help users self-serve and trouble shoot as needs present. ON24 offers frequent webinars about improving engagement, using generative AI, and unveiling significant new updates to the platform. These have all been really helpful. Read full review Slido integrates well with Microsoft PowerPoint which is very much useful for us. The post poll dashboard reports are very much insightful. Shareable links are created easily with Slido. Also, this saves a lot of time and manual effort for us. Read full review Cons We always have issues with the leaderboard in virtual conference manager not showing results in real-time (complaint from attendees) Doesn't always work with CRMs to transfer reg into virtual conference manager - has been an ongoing issue the IT team at ON24 can't figure out with our account Read full review More integration options should be provided to maximize its use case More customisation features and templates should be added for the polls and quizzes More pricing plans should be introduced so we can chose the plan that suits us perfectly and is more cost-effective Read full review Likelihood to Renew ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
Read full review Usability 97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
Read full review Slido has one of the most intuitive Dashboards I've ever seen. It's easy to use and easy to manage. I've extensively used Polls and Quizzes and it works like a charm, every time.
Read full review Reliability and Availability ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
Read full review Performance Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
Read full review Support Rating ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
Read full review The communication I've had directly from Slido was very professional and sets an excellent impression for the tone of the company.
Read full review In-Person Training Most points of relevance were covered as far as I can remember.
Read full review Online Training On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Read full review Implementation Rating We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Read full review Alternatives Considered ON24 is an overall immersive client experience. Our firm values the ability to completely brand each element of the event, from registration, email communication and the full event console. We also find the Certification tool to be instrumental in our continuing legal education course catalog program. Without ON24's tracking behind the scenes for us, we'd be issuing certifications manually
Read full review It's as simple as just Microsoft Word Visual Basic. We used to use that. Just a lot more cumbersome with the program and setup. Can be buggy depending on the browser operating system that you're running it on. Nothing specific for surveys. This was the first one we got that's officially for a survey that I know of. I've been there for about five years.
Read full review Scalability We have been hosting a variety of types of webinars on On24, everything from simulive to live and interactive Q&A to more formal presentations. We are still in the process of determining which webinars work the best for our leads, but enjoy the trial and error process and the options are limitless!
Read full review Return on Investment We have managed to scale our Events from 1 a quarter to one a month using simulive Buy-in from employees is much higher knowing they only have to record events 1 time per event BD Teams can see clearly which leads to target based on engagement freeing up time for them and targeting more qualified leads Read full review Slido has helped us analyze essential data from our CAB meetings, such as the participants' up or down voting in Q&A and the specified poll insights Our teams have been able to collect relevant information from larger groups within our organization We've seen more people interacting with us now we use Slido than before Read full review ScreenShots