Likelihood to Recommend LawPay is well suited as a credit card processing system. It provides security needed to meet company insurance requirements. It is interesting because they have acquired
MyCase which is another law case management software that we use, yet some of the functionality of LawPay, specifically Affirm, is not available on
MyCase . Ideally it would be great to have all the same functionality on
MyCase so we could use that only.
Read full review Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device. It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.
Read full review Pros Payment plans through affirm Recurring payment schedules Ease of use Secure payment storage Clients are able to make payments on their own using a payment link. Read full review Bookkeeping and billing Overall practice management Responsiveness and support Read full review Cons Cost comparison to competitors Customer support and response Transparency with pricing Read full review File separation and security like ethical was to prevent opposing council in the same company from having open access to other clients. More detailed user management. Read full review Usability There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
Read full review Support Rating I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
Read full review Alternatives Considered I selected LawPay since they were designed specifically for attorneys and firms. They understand our business and developed their products to meet those business needs.
Read full review I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over
Clio because the accounting for
Clio required the use of both
Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than
PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
Read full review Return on Investment Easier to collect client payments Lends credibility to business Offers payment options for clients Andrew Ayers Lawyer, Client Advocate and Small Business Owner
Read full review Time is the greatest factor when it comes to managing and creating documents and client accounts. Tracking client data. Read full review ScreenShots