JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
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Onro
Score 8.7 out of 10
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Onro offers cloud delivery management software, a solution for Last-Mile Delivery businesses. The software helps dispatchers to control orders, drivers, and maintain a smooth running business. A driver's app (Android/iOS) is used to track orders, manage them, upload POD, and other features. Customer App (Android/iOS/Web) is used to send, monitor, and pay for their delivery orders online. In addition to optimizing delivery and expediting operations, Onro can help…
Because of its overall ease of use, new drivers hardly need any training. This product makes a seamless entry into the digital delivery world. With handheld devices and immediate tracking, small businesses can join the big boys like FedEx and UPS. It also saves paper and storage space as it sends signed copies back to our point of sale system for immediate viewing or sending for proof of delivery. I love it.
In tracking shipments and logistics work you need to use one software that allows you to easily communicate with vendors and partners and delivery men Track shipments so easy that will make your work done easier and clients will be satisfied with on-time delivery and perfect shipments done by our company.
Support is lacking and finding information is very difficult. Actual issues are rarely resolved or followed up on.
If a delivery does not sync properly the data is permanently stuck and all further delivery information is lost. The app then needs to have it's data and cache erased to restore functionality. This is a major bug that needs to be fixed.
Automated POD email function is too time consuming to setup. When an email is added to one master account number there needs to be an option to populate that information to all sub accounts.
Report function needs improvement. The 'Planned vs Actual' and 'Delivery Efficiency' reports each do things that overlap, but a single report with selectable options for needed data would be much more user friendly. Currently to get the data needed I have to run both reports then copy/paste the data I want into a third spreadsheet.
Map feature on the app sometimes works well - IF the accounts are all formatted the same. If there is a suite number in the address it does not.
When changes are made to the delivery manifest through DDMS those changes do not automatically update Jumptrack, it has to be done manually.
Overall it's pretty simple but there are bugs, and they are glaring. losing data and functionality midway through the day is a major detriment. The map/navigation function is effectively useless. Piece counts should be shown on the 'in transit' list instead of having to click all the way through to the individual invoices to see how many pieces you have
There is a lack of published info, support is non responsive, the knowledge base is onerous to use. If you can find the topic you are looking for in the knowledge base, it is often incomplete and/or inaccurate. These articles appear to have been written for some other operating system or software than what we are using
We use JumpTrack over other programs out there because of how well it integrates with DDMS, our ERP software. We also like that nothing has to be installed on any computers. It's fully web-based/cloud based product. We like it's developed by Eci who made our ERP software so we already have a working relationship with it's creator
Work is completed in one software, eliminating the need for additional software to integrate and interact with partners, as well as track delivery personnel. Track shipments till they are delivered to enhance profit with faster and better delivery by using Onro exclusively in such shipments tracking processes and communication ways.
