Chose Mailjet
Intercom vs. Mailjet
Intercom vs. Mailjet
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat | |
Mailjet | N/A | Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs. EMAIL MARKETING Mailjet’s user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send emails. Its drag & drop email builder helps users create responsive emails. The user management… | $7.49 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | BASIC - All of Mailjet’s core features for a low price. PREMIUM - Advanced features to leverage email strategy. | ||||||||||||||
More Pricing Information |
Intercom | Mailjet | |
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Considered Both Products | Intercom No answer on this topic | Mailjet |
Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Email & Online Marketing |
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Reporting & Analytics |
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Intercom | Mailjet | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ReachMail Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Mailjet | |
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Likelihood to Recommend | 9.0 (264 ratings) | 8.9 (15 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (172 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.0 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Mailjet | |
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Likelihood to Recommend | Intercom | Sinch (formerly CLX Communications) |
Pros | Intercom | Sinch (formerly CLX Communications) |
Cons | Intercom | Sinch (formerly CLX Communications) |
Likelihood to Renew | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Usability | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Reliability and Availability | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Performance | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Support Rating | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Online Training | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Implementation Rating | Intercom | Sinch (formerly CLX Communications) No answers on this topic |
Alternatives Considered | Intercom | Sinch (formerly CLX Communications) |
Return on Investment | Intercom | Sinch (formerly CLX Communications) |
ScreenShots | Intercom Screenshots | Mailjet Screenshots |