Helpshift vs. tawk.to
Helpshift vs. tawk.to
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Helpshift | N/A | Helpshift is a help desk software deployed as an in-application SDK to provide users with in-app service. | $150 per month issue | |
tawk.to | N/A | Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page. | N/A |
Helpshift | tawk.to | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Flexible Consumption-Based Pricing for Your Changing Needs. Only pay for the number of issues created each month. An issue is a customer problem or inquiry that is directed to an agent or a bot. Customers with greater usage receive a reduced per issue price. All packages come with 1,000 issues per month to get you started. | — | ||||||||||||||
More Pricing Information |
Helpshift | tawk.to | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Helpshift | tawk.to | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Helpshift | tawk.to | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpshift | tawk.to | |
---|---|---|
Likelihood to Recommend | 9.1 (4 ratings) | 8.1 (4 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Helpshift | tawk.to | |
---|---|---|
Likelihood to Recommend | Helpshift Inc. | tawk.to |
Pros | Helpshift Inc. | tawk.to |
Cons | Helpshift Inc. | tawk.to |
Usability | Helpshift Inc. | tawk.to No answers on this topic |
Support Rating | Helpshift Inc. | tawk.to No answers on this topic |
Alternatives Considered | Helpshift Inc. | tawk.to |
Return on Investment | Helpshift Inc. | tawk.to |
ScreenShots |