HaloITSM vs. JitBit Help Desk
HaloITSM vs. JitBit Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HaloITSM | Enterprise companies (1,001+ employees) | HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. Boasting over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: Incident Management, Problem Management, Change Management, Asset Management, Service Catalogue, Telephony Integration, as well as the best of breed mobile apps. The vendor describes the following five differentiators: 1.… | $49 per month per user | |
JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A |
HaloITSM | JitBit Help Desk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | There is 15% discount for all charities, educational institutions and non-profit organisations. | — | ||||||||||||||
More Pricing Information |
HaloITSM | JitBit Help Desk | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
HaloITSM | JitBit Help Desk | ||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||||||||
Change management |
| ||||||||||||||||||||||||||||||
Self Help Community |
| ||||||||||||||||||||||||||||||
Multi-Channel Help |
|
HaloITSM | JitBit Help Desk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HaloITSM | JitBit Help Desk | |
---|---|---|
Likelihood to Recommend | 9.0 (12 ratings) | 8.0 (4 ratings) |
Usability | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
HaloITSM | JitBit Help Desk | |
---|---|---|
Likelihood to Recommend | Halo Service Solutions | JitBit Software |
Pros | Halo Service Solutions | JitBit Software |
Cons | Halo Service Solutions | JitBit Software |
Usability | Halo Service Solutions | JitBit Software No answers on this topic |
Support Rating | Halo Service Solutions | JitBit Software No answers on this topic |
Alternatives Considered | Halo Service Solutions | JitBit Software |
Return on Investment | Halo Service Solutions | JitBit Software |
ScreenShots | HaloITSM Screenshots |