GoTo Webinar vs. Livestorm

It is well suited for a mass audience of at least 100 plus. Polling features, audience engagement features, and seamless audio and video are some of the qualities that make the product feel very mature. It might not be well suited if the company or target audience is small, they could very well use the regular, teams or Skype for Business without paying extra.

Incentivized

Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.

Incentivized

• It is reliable when sharing content for webinars.
• It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam.
• It is user friendly and intuitive, which makes it so easy to use and understand.

Incentivized

• Very intuitive to use and easy to customize.
• Excellent customer service.
• Lots of good data for analytics.
• Participants do not need to download anything.
• Feedback and recommendations are acted on.
• Easy to logistical information on registrants and attendees.
• Supports integrations.

Incentivized

• Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
• Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
• If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
• Canceling/changing seats is a huge pain.
• The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.

Incentivized

• It would be helpful to have higher quality replays

Incentivized

Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.

Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.

Incentivized

Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.

Incentivized

I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.

Incentivized

The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help

Incentivized

I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.

Incentivized

Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....

Incentivized

It's inexpensive enough that you can set up multiple accounts if needed

Incentivized

• GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
• We usually get 100-200 attendees per session in a niche market, many are international attendees
• The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.

• It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.

Incentivized