Freshworks Customer Service Suite vs. NinjaOne
Freshworks Customer Service Suite vs. NinjaOne
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent | |
NinjaOne | N/A | NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation. | N/A |
Freshworks Customer Service Suite | NinjaOne | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | ||||||||||||||
More Pricing Information |
Freshworks Customer Service Suite | NinjaOne | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Freshworks Customer Service Suite | NinjaOne | ||||||||||||
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Monitoring Tasks |
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Management Tasks |
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Freshworks Customer Service Suite | NinjaOne | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Panda Systems Management Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
Freshworks Customer Service Suite | NinjaOne | |
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Likelihood to Recommend | - (0 ratings) | 9.4 (39 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | - (0 ratings) | 8.0 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (5 ratings) |
Freshworks Customer Service Suite | NinjaOne | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | NinjaOne |
Pros | Freshworks Inc No answers on this topic | NinjaOne |
Cons | Freshworks Inc No answers on this topic | NinjaOne |
Likelihood to Renew | Freshworks Inc No answers on this topic | NinjaOne |
Usability | Freshworks Inc No answers on this topic | NinjaOne |
Support Rating | Freshworks Inc No answers on this topic | NinjaOne |
Alternatives Considered | Freshworks Inc No answers on this topic | NinjaOne |
Return on Investment | Freshworks Inc No answers on this topic | NinjaOne |
ScreenShots | Freshworks Customer Service Suite Screenshots | NinjaOne Screenshots |