Freshworks Customer Service Suite vs. Hiver
Freshworks Customer Service Suite vs. Hiver
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent | |
Hiver | N/A | Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies… | $14 /user/month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Freshworks Customer Service Suite | Hiver | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Multi-Channel Help |
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Freshworks Customer Service Suite | Hiver | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshworks Customer Service Suite | Hiver | |
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Likelihood to Recommend | - (0 ratings) | 1.0 (3 ratings) |
Usability | - (0 ratings) | 3.0 (1 ratings) |
Support Rating | - (0 ratings) | 4.0 (1 ratings) |
Freshworks Customer Service Suite | Hiver | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | Hiver |
Pros | Freshworks Inc No answers on this topic | Hiver |
Cons | Freshworks Inc No answers on this topic | Hiver |
Usability | Freshworks Inc No answers on this topic | Hiver |
Support Rating | Freshworks Inc No answers on this topic | Hiver |
Alternatives Considered | Freshworks Inc No answers on this topic | Hiver |
Return on Investment | Freshworks Inc No answers on this topic | Hiver |
ScreenShots | Freshworks Customer Service Suite Screenshots | Hiver Screenshots |