Dialpad Ai Voice (formerly Dialpad Talk) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.
$20
per user/per month
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Pricing
Dialpad Ai Voice
Microsoft Teams
Editions & Modules
Standard
$20.00
per user/per month
Pro
$30.00
per user/per month
Enterprise
Contact sales team
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Offerings
Pricing Offerings
Dialpad Ai Voice
Microsoft Teams
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discounts are available for non profit organizations.
Similar but different system. Microsoft Teams is more of the messaging first, calls second. In my experience, did not have the same capabilities when dealing with voice calls.
Dialpad Ai Voice was an all-inclusive, single-tech stack which was a major pain point for us previously. Having one platform that is not dependent on other systems is a huge bonus.
Verified User
Manager
Chose Dialpad Ai Voice
Dialpad Ai Voice stands out because the virtual phone is easier to use
Verified User
Director
Chose Dialpad Ai Voice
We selected dialpad as we thought it was a stronger product for our business but now we are not sure if we made the right decision
I think Dialpad Ai Voicis much better and effective. Dialpad Ai Voic is more up-to-date with today's technology.
Verified User
Employee
Chose Dialpad Ai Voice
Dialpad AI Voice and its competitors aim to provide accurate transcriptions. The choice may depend on the specific use case and the nuances of the content being transcribed. The effectiveness of AI and machine learning algorithms in understanding context, different accents, and …
Dialpad Ai Contact Center gives you everything you need in a single communications platform. This is one big difference between Dialpad and Zoiper—beyond voice calls, you also get video calling and team messaging along with essential contact center features like IVR routing and …
We have not used other alternatives for this service. Dialpad works well for our needs and so far it is working for everyone now that we have figured out the synching issue mentioned earlier in this review. We do use Discord for internal calls and staff messages, but those …
Didn't get to select which service to use as it is the employer's choice. It tops RingCentral Contact Center as it is more simple to use but audio quality from RingCentral Contact Center is better in my opinion.
8x8 was fine after some initial bumps in the road. The deep CRM integration was the key factor in our decision to switch. We've made a major effort to streamline into a paperless/automated office as much as possible; the phone system needed to mesh with that. The ability to …
With [an]other company [I] used RingCentral. They offered more features but at a high cost per line whereas Dialpad offers the features that are used on a daily basis at a competitive price.
Vonage did a great job with their integrations with Salesforce and routing abilities. But, it was very very very painful in trying to build/update call flows and even set up new users. It would take 6 weeks to build out a call center for one team and get their users/teams set …