Likelihood to Recommend If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.
Read full review [Glassdoor.com] is well suited for larger, older organizations who have had time to build up a reputation in the market and have lots of employees come and go. This means that job seekers will have a lot more data to peruse when it comes to company reviews, interviews, salaries, etc. simply because there is a larger pool of people to provide such information. If you are a small or new organization, [Glassdoor.com] might not be helpful for candidates trying to learn more about your company.
Read full review Pros In my opinion, take your money for nothing in return In my opinion, over promise and under deliver In my opinion, deceive customers In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced In my opinion, poor customer service Read full review Employer branding ads. Reporting Through reviews. Read full review Cons We did not see a large amount of applications in comparison to Indeed. The applications did not turn in to actual employees. We were more often than not ghosted by the candidates, even though the team followed up with them in a timely manner. Read full review Glassdoor is an expensive product and price needs to be lower for employers. They have to find a way to stop companies from rigging their ratings by asking their employees to post positive reviews. Also, somehow they need to figure out if the negative review is an attempt to show their frustration by an employee rather than the true picture of the organization. Read full review Support Rating I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.
Sean Pennel Senior Manager, Executive Search & Talent Acquisition
Read full review Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.
Read full review Alternatives Considered WizeHire is one of the most amazing systems I've ever seen. I've continued to share their information with many, and my hope is that they take the hiring world by storm! It's easy to use, they obtain great candidates and many. They're very responsive and always there to help. They care about their clients. I strongly recommend them.
Read full review LinkedIn is the most direct competitor and to be honest Glassdoor's offering does not match up. LinkedIn's product is superior as it is more developed, more precise, you can get more insights as an applicant and as a business. I would use both services but Glassdoor would not be my first choice.
Read full review Return on Investment There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees. We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well. Read full review Positively affects how informed our job candidates are when they apply for a job Positively affects the number of applicants we receive for any given job posting Takes more time than some other job boards to maintain and analyze the data Read full review ScreenShots