Atera vs. HaloITSM
Atera vs. HaloITSM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
HaloITSM | Enterprise companies (1,001+ employees) | HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. Boasting over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: Incident Management, Problem Management, Change Management, Asset Management, Service Catalogue, Telephony Integration, as well as the best of breed mobile apps. The vendor describes the following five differentiators: 1.… | $49 per month per user |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | There is 15% discount for all charities, educational institutions and non-profit organisations. | ||||||||||||||
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Atera | HaloITSM | |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Atera | HaloITSM | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | HaloITSM | |
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Likelihood to Recommend | 9.1 (94 ratings) | 9.0 (12 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.3 (41 ratings) | 9.1 (1 ratings) |
Support Rating | 9.0 (5 ratings) | 8.2 (1 ratings) |
Atera | HaloITSM | |
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Likelihood to Recommend | Atera | Halo Service Solutions |
Pros | Atera | Halo Service Solutions |
Cons | Atera | Halo Service Solutions |
Likelihood to Renew | Atera | Halo Service Solutions No answers on this topic |
Usability | Atera | Halo Service Solutions |
Support Rating | Atera | Halo Service Solutions |
Alternatives Considered | Atera | Halo Service Solutions |
Return on Investment | Atera | Halo Service Solutions |
ScreenShots | Atera Screenshots | HaloITSM Screenshots |